- Competitive Range Solutions, LLC (Arlington, VA)
- …congenial environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for… more
- TekSynap (Arlington, VA)
- …related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join ... of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... refreshes. Document incidents, resolutions, and maintain accurate support logs. Lead and supervise a small team of Tier...3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS and Microsoft… more
- General Dynamics Information Technology (Chantilly, VA)
- …end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate tickets to ... and incident resolution scripts.** **Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid-Level Tier III Administrator to provide support to Defense Information Systems Agency ... support in Fort Meade, MD or Chantilly, VA.** **The Tier III support team provides daily coverage, 8:00am-5:00pm local...Administrator, you will work closely with your team and Lead to provide vital technical support for the integration… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- M. C. Dean (San Jose, CA)
- …Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main responsibilities ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more