- Leidos (Washington, DC)
- …Leidos will be a wise investment in your career and in yourself. **Primary Responsibilities** + Tier II support liaison to end user for computer hardware / ... Leidos are seeking a highly organized and detail-oriented Senior Tier II technician for an onsite position...Washington, DC. The candidate will provide desktop and network support for 3000+ staff in HUD headquarters and satellite… more
- Insight Global (Concord, CA)
- Job Description An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be ... 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk … more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in… more
- GCI Communication Corp (Anchorage, AK)
- …Tier III issues where solutions (processes and procedures) have already been documented. + Tier II Support : + First point of contact for escalation. ... password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support . Gather information to address Tier II … more
- Intelligent Waves (Mechanicsburg, PA)
- **Overview** As a ** Tier II Network Application Technician** , you will provide hands-on application, network, and systems support for an emerging Department ... across application, network, and infrastructure layers. This includes resolving Tier II incidents, engaging directly with a...+ Identifying documenting, tracking and escalating issues to the Tier III support group as necessary +… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation of… more
- General Dynamics Information Technology (Chantilly, VA)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR) in accordance… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- General Dynamics Information Technology (Fairfax, VA)
- …for review and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting ... The candidate will be expected to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier... Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …in the cloud. + Resolve escalated technical problems that Tier I and Tier II support teams are unable to solve. + Administer, configure, and maintain ... III (MIELS): Bowhead is seeking Senior Systems Engineers to support a customer in Stafford, VA. Support ...and troubleshooting steps. + Mentor and provide guidance to Tier I and Tier II … more
- ADP (Augusta, GA)
- …changes for terminated associates. + Process Benefit enrollment/changes where applicable. + Acts as Tier II support for smart shore and off shore team ... ADP is hiring a **HR/Payroll Specialist II ** . This is a hybrid position working...for Knowledge Management Tool in area of expertise. Provides Tier 2 support to Tier … more
- GCI Communication Corp (Anchorage, AK)
- …and Dell computers, down to a field replaceable unit. + Update status and/or resolve Tier II support tickets according to priority in Cherwell and JIRA ... $2,500 Hiring Bonus! GCI's Desktop Technician II will be responsible for providing local and...local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system… more
- Texas A&M University System (Texarkana, TX)
- …salary for this position is $70,000.00 annually. ESSENTIAL DUTIES & RESPONSIBILITIES : + Provide Tier II support for the TAMUT Banner ERP system, resolving ... Job Title Banner Administrator II Agency Texas A&M University - Texarkana Department...database level. This position performs complex and specialized Banner/SIS support functions, such as troubleshooting, analysis, research, de-bugging, and… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will be open ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …* Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/ II Support and troubleshoots/resolves Incidents or Problems ... and repairs computer hardware and software systems, and provides Tier I/ II technical assistance to system users....LaserJet printers and/or Multi-Function Devices. * Assist IT System Support Analysts with triaging and resolving Tier … more
- Chenega Corporation (Albuquerque, NM)
- …(but not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Lumen (Albany, NY)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to field ... **Location** Work location: Albany, NY **The Main Responsibilities** -Provides Tier III support to field technicians and...NY **The Main Responsibilities** -Provides Tier III support to field technicians and field management in stabilizing… more
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