- Northwell Health (New Hyde Park, NY)
- …Job Description Directs, plans, implements and evaluates the development and sustainment of patient , family and customer experience programs and initiatives. ... Collaborates with leadership team(s) to create the local patient and customer experience strategy utilizing core concepts of Patient Experience . Job… more
- Northwell Health (New Hyde Park, NY)
- **Req Number** 166684 Job Description The Patient Care (PC) Director assumes 24-hour responsibility for multiple units within a designated service line(s) for ... service mission, vision, values. As a key stakeholder, the Patient Care Director plays an integral role...processes to provide the safest and highest quality of patient and customer centric care within their… more
- Mount Sinai Health System (New York, NY)
- …staff development, which include: + Demonstrates and promotes BMC's model for positive patient experience (AIDET) throughout the ED/Admitting areas. + Hiring and ... **Job Description** ** Director of Patient Access Services- Patient...or a related field) and 8-10 years of health care/ patient access experience , of which 5-6 years… more
- Mount Sinai Health System (New York, NY)
- …The role plays a critical part in driving operational excellence, enhancing the patient experience , and supporting the financial health of the organization. ... **Job Description** ** Director of Authorization- Patient Financial Services Mount...** Experience ** + 5 years of progressively responsible experience in patient access that includes experiences… more
- Mount Sinai Health System (New York, NY)
- …seamless, compassionate, and aligned with Mount Sinai's commitment to delivering an exceptional patient experience . As a key executive stakeholder, the Senior ... **Job Description** **Senior Director , Financial Clearance- Patient Financial Services-Corporate 42nd...related field. Masters preferred. + 5-10 years Financial Clearance, Patient Access or Revenue Cycle Experience +… more
- Mount Sinai Health System (New York, NY)
- … Financial Services (Backend) Corporate East 42nd Street-Full-Time Days** The Senior Director Patient Financial Services for the Mount Sinai Health System ... Accounts Receivable performance across the medical center. The Senior Director will report to the Vice President Patient...** Experience ** + 10 years of progressively responsible experience in patient accounts that includes experiences… more
- Compass Group, North America (New York, NY)
- …and Ambulatory EVS. Learn more at www.Crothall.com . **Job Summary** The Bench Director of Patient Transport and Observation is responsible for supporting the ... successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and… more
- Schwarzman Animal Medical Center (New York, NY)
- DEPARTMENT: Client Services Reports to: LVT Senior Director of Medical Services The Administrative Director of Client Services & Clinics is a veterinary ... professional responsible for overseeing the complete client experience within the hospital - from first contact to...to discharge. This includes leadership of client service representatives, patient flow, as well as direct oversight of the… more
- Catholic Health Services (Melville, NY)
- …Responsible for the strategic development, planning, execution, and oversight of Patient Experience (PX) and all related programs, strategies, initiatives, ... Hospital results to identify opportunities for improvement in HCAHPS ratings and patient experience . Provides recommendations, action plans, and timelines for… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement- Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement ... field required; Master?s degree preferred. ? Minimum 5 years of progressive experience in healthcare revenue cycle management. ? Proven success in optimizing revenue… more
- Guidehouse (New York, NY)
- …Patient Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience , the mix of programs and ... Services offerings and identify novel ways to address persistent patient and customer challenges + Advise client... experience or blend of consulting & industry experience . + Subject matter expertise in patient … more
- Northwell Health (New Hyde Park, NY)
- …nursing and allied health care to provide the safest and highest quality of patient and customer centric care. 19.Promotes and advances a 'just culture' approach ... of responsibility, including growth and business development, clinical management, patient care, budgeting, financial management, and quality management of… more
- Wolters Kluwer (New York, NY)
- …development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention ... well. **About the Role:** We are looking for a Director of Customer Success to lead a...Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead, mentor, and grow… more
- The Salvation Army (Jamaica, NY)
- …The Director of Nursing must be proficient in assessing patient needs, managing complex medical conditions, and coordinating care across multidisciplinary teams. ... Overview Director of Nursing, Work as a full-time nurse...strategic plans and reviews; implementing production, productivity, quality, and customer -service standards; resolving problems; identifying system improvements. + Identifies… more
- Schwarzman Animal Medical Center (New York, NY)
- …evaluation of patient care services for the Surgery department. The Director is responsible for process improvement activities and reporting of key performance ... the heart of New York City, seeks a LVT Director of OR. This is a rare opportunity to...insight into day-to-day operations of the surgery department, including patient /LVT ratios and scheduling to improve flow of the… more
- Weill Cornell Medical College (New York, NY)
- Title: Clinical Director of Outpatient/Ambulatory Operations Location: Upper East Side Org Unit: Multi-site Practice Management Work Days: Monday-Friday Weekly ... this role when Hired for NYC Offices **Position Summary** The Clinical Director is responsible for managing the daily clinical and administrative operations across… more
- Pfizer (New York, NY)
- …innovative value and evidence solutions to inform healthcare decision-making. The **Senior Director , HTA, Value & Evidence (HV&E) - Lung Cancer & Precision ... in development in support of Pfizer's thoracic cancer franchise. The Senior Director will be responsible for independently leading the evidence generation strategy… more
- Mount Sinai Health System (New York, NY)
- …Solution's direct to customer business by leading our product development. The Director will build and manage our clinical products to meet market needs and stay ... unique opportunity to lead and grow innovative clinical products. Additionally, the Senior Director will work in partnerships with our Customer and Operations… more
- Bayer (Manhattan, NY)
- …minds to make a real difference, there's only one choice.** **Executive Director Access Business Partner** The Access Business Partner (ABP) is accountable for ... & Contracting, US Public Affairs, HEOR, New Product Planning, Access Marketing, Patient Services, and Global Market Access Strategy. As an Executive Director… more
- ARAMARK (New York, NY)
- …action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction. * Ensures compliance to food safety, sanitation, ... Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including...notice. **Qualifications** * Requires at least 1 year of experience in a Food Service Director role… more