- Amazon (New York, NY)
- …of any on-demand video service. We are seeking a Senior Growth, Engagement & Monetization (GEM) Manager to drive execution of high-impact initiatives that ... - Partner with O&O and Lifecycle teams on entitled content performance, driving customer -obsessed execution that aligns with engagement goals - Own end-to-end… more
- Amazon (New York, NY)
- …Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- PNC (New York, NY)
- …and actionable roadmap * Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a prioritized, ... business, and as a Product Manager , Group Manager , you will serve as a senior ...own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and… more
- Wolters Kluwer (New York, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... on progress, ROI, and future opportunities in collaboration with senior management and Sales + Develop and deliver compelling...related role, with a focus on strategic or enterprise-level customer engagement and value realization + Healthcare… more
- Comcast (New York, NY)
- …our clients' critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior ... This role bridges the tactical and strategic aspects of customer engagement , combining hands-on account management with...retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer...of Business. The role will facilitate transparency and proactive engagement between all areas of AML and the lines ... The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk management...of business (LOBs) by launching new or enhancing existing engagement forums/models, as well as create mechanisms (eg through… more
- S&P Global (New York, NY)
- …the corporate segment. **Responsibilities and Impact:** + Leadproactiveand innovative customer engagement initiatives in close collaboration withMarketing, ... roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars,… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- H&R Block (New York, NY)
- …primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals ... sensitive client information and interactions with discretion and confidence. + Customer service experience - strong interpersonal and communication skills with a… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption and retention by developing best practices… more
- MTA (New York, NY)
- Senior Manager , Program Delivery & Process Management Job ID: 13722 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: ... Delivery Date Posted: Nov 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV: People Department WORK… more
- Coty (New York, NY)
- Market Insights & S&OP Senior Manager **Demand Insights & S&OP Senior Manager ** **Supply Chain - NYC** **COTY is looking for smart leaders who are fast ... and passionate.** The Demand Insights & S&OP Senior Manager for Consumer Beauty will manage,...(<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and… more
- Deloitte (New York, NY)
- Loyalty Management Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...February 12, 2026 Work you'll do The Loyalty Management Senior Manager at Deloitte is responsible for… more
- Deloitte (New York, NY)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity...in ITIL Framework + 3+ years' experience as an engagement manager + Project scoping, estimating, and… more
- Celestica (New York, NY)
- …Area** : Supply Chain Management (SCM) **Career Stream** : Supply Chain (SC) **Role** : Senior Manager , Must Win, Materials (SMG) **Job Title** : Senior ... SMG-SCM **Job Level** : Level 11 **Direct/Indirect Indicator** : Indirect **Summary** The Senior Manager , Must Win, Materials is responsible for leading the… more
- American Express (New York, NY)
- …sustainable, profitable growth. **How will you make an impact** **in** **this role?** The Senior Manager , Small Business Card and Rewards Analytics will lead the ... into data strategies and lead analytical workstreams on SBS customer engagement , usage, and retention leveraging advanced...of potential charge product features and enhancements and advise senior leaders on product roadmap + Design, launch and… more
- CVS Health (New York, NY)
- …making a meaningful impact on the lives of our customers. **Position Overview:** As the ** Senior Manager of Retail Brand Experience Strategy** , you will play a ... crucial role in developing and optimizing retail formats and experiences that enhance customer engagement and differentiate our brand in alignment with our… more
- Capital One (New York, NY)
- …professional opportunity. Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing technology and ... Senior Tech Audit Manager - Global...teammates, clients and auditor-in-charge. + Perform various aspects of engagement administration, including hours and budget tracking. + Provide… more
- Ricoh Americas Corporation (New York, NY)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more