- US Bank (New York, NY)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... you excel at-all from Day One. **Job Description** The Tier 3 team is focused on improving...a resource to provide a broad range of advanced technical support to the customer success team… more
- Optiv (New York, NY)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- JPMorgan Chase (Jersey City, NJ)
- … technical , or operational objectives into manageable tasks and activities + 3 + years of experience within a top- tier consulting firm, delivering large ... Leverage your deep technical expertise and leadership to guide cutting-edge projects,...retirement savings plan, backup childcare, tuition reimbursement, mental health support , financial coaching and more. Additional details about total… more
- Mount Sinai Health System (New York, NY)
- …high-level and low-level designs, operational runbooks, and network diagrams. + Provide Tier II/III support and lead root-cause analysis and problem-management ... play a crucial role in the design, implementation, and support of our Enterprise Campus and Cloud Environment, ensuring...+ Deep working knowledge of Layer 2 and Layer 3 technologies including VLANs, VRFs, Multicast (PIM/IGMP), HSRP/VRRP, BGP,… more
- Zones, LLC (New York, NY)
- …to join our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the ... duties and responsibilities may change without notice._ + Provide Tier II support for hardware, software, and...technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment.… more
- AccentCare, Inc. (Yonkers, NY)
- …Bachelor's degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) ... communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives...escalated issues from the Help Desk. + Coordinate with Tier 3 teams and field services to… more
- Robert Half Technology (Clifton, NJ)
- …installations, upgrades, and troubleshooting. + Serve as a liaison between internal users and Tier 3 external support vendors to ensure timely resolution of ... Description Position Overview: The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the… more
- Molina Healthcare (Yonkers, NY)
- … and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within ... agreed, business timescales. The functions covered are: 1. Development, 2. PMO, 3 . Testing, 4. Maintenance, 5. Service Training, 6. Awareness & Communications. This… more
- City of New York (New York, NY)
- … support to end-users, customers, or internal teams by troubleshooting complex technical issues, mentoring junior support staff, and contributing to process ... - Serve as a primary escalation point for complex support issues that cannot be resolved by Tier...SCCM and Workspace One; - Collaborate with engineering, producion support , and QA teams to resolve deep-rooted technical… more
- Fluent (New York, NY)
- …delivering reliable, secure IT solutions. What You'll Do: + Provide on-site and remote technical support for Fluent employees, with primary coverage for the New ... as needed in support of the IT Support team's operational mission. Requirements + 3 +...written communication skills, with experience creating clear and usable technical documentation. + Willingness and ability to provide on-site… more
- Paramount (New York, NY)
- …training and support , including Installation, configuration, first and second tier support . Identify and resolve project issues, including issue tracking ... are seeking a skilled Lead Application Developer in New York City to support the development, deployment, and maintenance of our News Election System Portfolio,… more
- Enhanced Protection Services (New York, NY)
- …- SmartTech will expect to travel locally and nationwide as required. **RESPONSIBILITIES:** + Provide Tier 3 support for X-Ray systems and Tier 1- ... a Field Technician - SmartTech. The Field Technician - SmartTech provides technical support , installation, maintenance, and repair services for X-Ray inspection… more
- LiveRamp (New York, NY)
- …LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between ... strategies with platforms like Roku, Samsung, Hulu, Disney+, Netflix (ad-supported tier ), TikTok, Meta, Snap, and emerging CTV/social players. As a trusted… more
- Santander US (New York, NY)
- …Founded in Brazil and operating across Latin America and the Iberian Peninsula, we support over 1. 3 million merchants with end-to-end services - from POS ... based in New York. In this role, you will support the sales organization in designing and positioning end-to-end...Uruguay. You will act as a trusted advisor, combining technical expertise, commercial acumen, and industry insight to deliver… more
- City of New York (New York, NY)
- …a project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk, or as ... Security. Your Impact: HPD Tech seeks a Senior .NET Developer to provide technical expertise and support for multiple enterprise technology initiatives. The… more
- PSEG Long Island (Bethpage, NY)
- …and corrective action plans. Responsible for the day-to-day administration, technical support , troubleshooting, maintenance, upgrades, patching, performance and ... remote work and onsite work fixed days each week. 3 . Hybrid flexible - roles that are a mix...migration from on-premises systems to the cloud + Provide Tier 2 support within the Microsoft 365… more
- MUFG (Jersey City, NJ)
- …such as SolarWinds, ensuring optimal performance and reliability for critical financial systems. + Provide Tier 1 and Tier 2 support for Windows servers and ... on a 24/7 basis. + Maintain and update weekly and monthly NOC reports. + Support Active Directory services for secure and efficient user access. + Respond to alerts,… more
- Amazon (New York, NY)
- …on ad spend. As the leader of this team, you will own the technical vision and product roadmap for budget planning services, working closely with cross-functional ... both user interfaces and programmatic APIs. Key job responsibilities Technical Leadership & Vision * Own the technical...use data to drive business success. Basic Qualifications - 3 + years of engineering team management experience - 7+… more
- City of New York (New York, NY)
- …to work well with your manager and staff from other departments, agencies, and technical support teams - Ability to clearly document and explain symptoms and ... (FISA-OPA) has a vacancy for a Middleware Computer Systems Specialist to support ongoing production maintenance and phased rollout implementation of the HR,… more
- ServiceNow, Inc. (Jersey City, NJ)
- …focused on performance, scalability, and maintainability best practices + Lead technical governance and support Portfolio/Strategic governance design and ... + Support the development of reusable solutions, accelerators, and technical assets + Participate in vendor evaluations, proof of concepts, and roadmap… more