- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support , and Operations for Data & Research (RVS). ... excellence. They should have experience of leading scaled global teams across customer service , support and client operations, ensuring seamless delivery and… more
- S&P Global (New York, NY)
- …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
- 24 Hour Fitness, INC. (Englewood Cliffs, NJ)
- …Part-time **LOCATION** 150 Sylvan Avenue Englewood Cliffs NJ 07632 **JOB SUMMARY** The Head Coach will help create a healthier, happier world by facilitating a ... seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client...for clients, and acts as a player coach to support in the training onboarding and hiring of new… more
- Zurich NA (New York, NY)
- …relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction. ... EVP, Head of Surety 128695 Zurich North America is...delivery of projects. + Develop and maintain relationships in support of business retention, new business and determine their… more
- Grant Thornton (New York, NY)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... strategy for the Tax service line, overseeing the development, prototyping, and launch of...solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital ... Operations applications and aligned Group Benefits Operations business function. As the Head of Group Benefits Operations Technology, you will lead a diverse team… more
- Citigroup (Hewlett, NY)
- …+ 2-4 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, client ... support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service ,...benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service … more
- TD Bank (New York, NY)
- …colleagues dedicated to setting new industry standards. The Deputy to the US Head of Compliance Programs oversees assigned compliance functions for the Company and ... and participates in routine monitoring plan meetings. The Deputy supports the US Head of Compliance Programs and Chief Compliance Officer (CCO) in ensuring the… more
- MUFG (New York, NY)
- …recruitment team will provide more details. Reporting into the Managing Director, Regional Head of Americas AML Program Officer (APO), the role supports the BAU ... other critical activities as directed by the Managing Director, Head of Financial Crimes Office of the Americas. The...Units on AML matters including, but not limited to, customer onboarding, acceptance, rejection, and exits; + Overseeing and… more
- RELX INC (New York, NY)
- …seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards ... (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons - to support … more
- Amazon (New York, NY)
- Description We're looking for a US Head to join our award-winning Twitch Brand Partnership Studio, part of the Amazon Brand Innovation Lab. This role is responsible ... critical business decisions with bar raising leadership skills, and support the growth of a specialized creative team. You...based in New York and reports to the Global Head of BPS. Key job responsibilities You will lead… more
- Catalent Pharma Solutions (New York, NY)
- …translate to proposals that encompass the right offerings. + Provide technical leadership and support to BD by helping to understand customer needs and by ... **Global Head of Field Application Scientists and Strategic Alliances...therapy business by providing scientific and technical expertise in support of sales efforts and expand Catalent's cell therapy… more
- CUNY (New York, NY)
- …through planning, leadership, assessment, and delegation; + Champion and direct exceptional customer service ; + Evaluate services and the effectiveness of ... ability to delegate, prioritize and manage multiple tasks effectively; + Strong customer service skills; + Excellent communication, collaboration, and project… more
- Google (New York, NY)
- …+ Develop effective relationships with cross-functional partners to deliver insights, ideas and customer service that drives business growth for our clients. + ... Head of Video, Technical and Lifestyle Services _corporate_fare_...sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with… more
- JPMorgan Chase (New York, NY)
- …supplier performance and manages supplier expenses, while providing the firm an optimal customer experience. As a Head of Supplier Controls Intelligence, with in ... Operations, Accounts Payable, Supplier Relationship Management, Supplier Diversity, and Customer Experience into one team. This group of more...Global Supplier Service , you will play a crucial leadership role within… more
- Guardian Life (New York, NY)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... As the Head of AI Engineering Group Business, you will...understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong… more
- PNC (New York, NY)
- …and have an opportunity to contribute to the company's success. As the Head of Business Development, Deal & Transaction Services within PNC's Treasury Management ... critical member of the team leading a journey to support and sustain PNC's strategic growth. You will be...leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or… more
- IQVIA (New York, NY)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... at www.iqviadigital.com We're looking for a strategic, client-focused leader to head our Account Management organization across IQVIA Digital. You'll oversee… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners… more
- JPMorgan Chase (New York, NY)
- …management with Borrowers and Investors, fostering trust, transparency, and superior customer service . + In collaboration with Senior Management, Oversee ... Job Summary: As the Head of Commercial Real Estate Debt Asset Management...new technology solutions to enhance portfolio monitoring, analytics, and customer service Required qualifications, capabilities and skills:… more