- Mass Markets (Las Cruces, NM)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Las Cruces, NM)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Columbia Bank (Denver, CO)
- **About the Role:** The Customer Care Agent I answers questions regarding investments in private equity, real estate, private debt, and more. Effectively ... Adheres strictly to trust regulations and security standards including the customer identification program (KYC), the Gramm-Leach-Bliley Act, Bank Secrecy… more
- Columbia Bank (Irvine, CA)
- …+ High School Diploma, GED, Vocational Training, or equivalent. + 1-3 years of bank customer service experience, and ability to sell banking products and ... via phone, digital, or contact channels. You will assist customer with reporting fraud, filing disputes, resolving issues, providing...products and services to existing customers and cross-sells other bank services such as Visa Credit Cards. + May… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Tompkins Community Bank (Batavia, NY)
- …complete information to customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow ... Overview Answers general inbound calls in a care center with the goal of customer...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service requests,… more
- NBT Bank (Utica, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers' ... information. Complete account, product maintenance as well as complete monetary customer transactions. Responsible for creating a positive customer experience… more
- M&T Bank (Buffalo, NY)
- …of Responsibilities:** This position provides a primary role in leading the day-to-day customer care activities for M&T Bank 's Commercial Loan Syndication ... participating banks. **Primary Responsibilities:** + Review work received from customer , lead bank or business line. Use...processes are manual, requiring a highly qualified analyst and customer care incumbent to properly manage the… more
- PNC (Minneapolis, MN)
- …Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch execution and operational ... we combine the stability and resources of a major bank with leading technology and decades of subject matter...our core product set including Shareholder Representative Services, Escrow Agent , and Paying Agent . * Cultivate deep… more
- Bank OZK (Alpharetta, GA)
- …trends, training needs, and areas for improvement, making recommendations for improvement to Customer Care leadership and working with call center managers to ... is responsible for developing, implementing, and refining quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... exceeding customer satisfaction goals, achieving prescribed customer service...AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time… more
- Federal Reserve Bank (Philadelphia, PA)
- **Company** Federal Reserve Bank of Philadelphia The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board ... helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides...includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave,… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (FULL-TIME) We are hiring customer service agents to support inbound and outbound customer service ... directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank … more
- PNC (Pittsburgh, PA)
- …with clients, beneficiaries and gatekeepers. Meets with clients both on and off bank premises as needed. + Customizes customer communications or presentations to ... success. As a Fiduciary Advisor Senior within PNC's Private Bank organization, you will be based in Pittsburgh, PA....document in which PNC serves as trustee, guardian or agent . Administers the most complex fiduciary accounts and sensitive… more
- TD Bank (Mount Laurel, NJ)
- …masters of their craft in the market around us + Quickly adapts to customer , stakeholder, and regulatory needs in collaboration with Platform and Journey teams + ... specialization + Strong academic background (eg, software engineering, computer science) ** Customer Accountabilities:** + Focuses is on the development of the… more
- CIBC (King, NC)
- We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. ... member of the Fraud Contact Centre team, a Fraud Agent will be responsible for ensuring the delivery of...and internal customers consistent with CIBC's vision of winning customer loyalty through service excellence. You will identify, analyze… more
- The Yarrow Group (Jackson, WY)
- As a Guest Services Agent , you are responsible for participating in all aspects of the Front Desk operations and providing excellent customer service. You must ... Demonstrate positive body language and posture + Maintain house bank and operate cash register without error + Be...needed Requirements + Minimum of one-year front desk or customer service experience, preferable with OPERA and Marriott systems… more
- Kimpton Hotels & Restaurants (Philadelphia, PA)
- …feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message ... procedures. + Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and...Bring** + Previous experience in a Front Desk or customer -facing role is helpful! + High school diploma or… more
- Marriott (Willow Grove, PA)
- …to handle cash, prepare and deposit cash drops, secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access ... and upbeat personality with a desire to deliver outstanding customer service to our guests Demonstrate the ability to...work environment Great pay and employee discounts and health care benefits. $17.00 _This company is an equal opportunity… more
- Dickinson Financial Corporation (Leavenworth, KS)
- …client care , online banking, and client relations) to address Universal Teller Center customer service issues and escalations. + The agent must be able to ... on the delivering of exceptional customer service during each customer interaction. Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed… more