- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at our GEIS Headquarters in Syracuse, ... as well as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone calls… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative , to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the ... Tier 1 Customer Service Representative , you will: + Triage tickets, answer phone calls, and create tickets for customers' issues. Help resolve what you… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal ... system. . Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service.... Minimum of 4 years of experience in a customer service or technical support role, with… more
- The ODP Corporation (Toledo, OH)
- …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... on behalf of the customer or sales representative . + Assist with any additional service ...diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum… more
- Robert Half Accountemps (Rochester, NY)
- …on resolving past-due invoices in a timely and accurate manner, balancing exceptional customer service with effective collections. This is a long-term contract ... Description We are looking for a dedicated Recovery Representative to join our Accounts Receivable team in...disputes to ensure accurate financial outcomes. * Provide attentive customer service to both internal and external… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the… more
- Proven IT (Naperville, IL)
- …a physical office + Ability to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, Microsoft Active Directory + Ability ... and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has...confidentiality of client's sensitive information + Excellent organizational and customer service skills + Must be a… more
- Proven IT (Tinley Park, IL)
- …in the IT Tier II or Tier III field preferred + Strong knowledge of customer service + Ability to work in a physical office + Ability to travel to client ... troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier...Specialist Physical Demands The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …issues, requests, and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents in ... The Service Desk ( Tier 1) Support Contractor...(desirable) **Other Job Specific Skills** + Excellent communication and customer service skills. + Foundational knowledge equivalent… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile...server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across… more
- TekSynap (Bethesda, MD)
- …with networking, user access issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** **Support Analyst** will resolve mission-impacting IT incidents and… more
- Proven IT (Franklin, TN)
- Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play a ... projects, conducting user training sessions, and contributing to continuous service improvements. Thisin-office positionoffers a dynamic and rewarding opportunity to… more
- Hinds Community College (Vicksburg, MS)
- …facilitate and execute the student enrollment process with high levels of accuracy and customer service . The Enrollment Specialist is a part of the college-wide ... **Position Title:** Enrollment Specialist - Tier 1 **Job Description:** The Enrollment Specialist will...student enrollment process with high levels of accuracy and customer service . The Enrollment Specialist is a… more
- TekSynap (Arlington, VA)
- …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log ... Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF)… more
- Sarasota County Government (Sarasota, FL)
- …and communities we serve. To further value creativity, innovation, collaboration and great customer service - internally and externally. A job applicant with a ... this role, you must have the following: Compliance/Maintenance Specialist- Tier II + High School Diploma or its equivalent...full-time employment with increasing accrual rates with years of service . (That adds up to a possible 30 days… more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and maintenance. This is the first level of technical customer support. The Tier I Engineer has...Fundamentals) Physical Demands The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... The Service Desk ( Tier II) Deskside Support...aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the… more
- CACI International (Sterling, VA)
- CAN/LAN Network Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and...resolution of complex network issues. + Respond to escalated service tickets and resolve issues in a timely manner,… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure,… more
- Insight Global (Oak Brook, IL)
- …2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets, ... knowledge, experience working with a ticketing system, and excellent customer service skills Two Openings: Central Time...We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative … more