- Robert Half Finance & Accounting (West Chester, PA)
- Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience , customer service, ... customer success and leadership. As the Director of Customer Experience , you...policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records , and assist other departments as… more
- Xcel Energy (Denver, CO)
- …with **digital customer experience platforms, including CMS (Adobe Experience Manager , Sitecore), CRM /contact center solutions (Salesforce), and ... Xcel Energy could be just what you're looking for. ** Director II, Customer Experience Products... Experience managing leaders of teams. + Exceptional relationship management and communications skills. **Preferred Qualifications**… more
- Danaher Corporation (Brea, CA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , CRM and Customer Experience is responsible ... SOx compliance, and streamline web operations to improve OTD metrics and customer experience . + Provide technical/functional leadership and oversight to members… more
- BeOne Medicines (San Mateo, CA)
- …- those who thrive where meaningful impact meets scale. As ** Director , Product Management - Customer Experience , Oncology** , you will define and lead ... the strategy for BeOne's next-generation customer experience technologies for individuals affected by...Design, or related field. + **10+ years of product management experience ** , ideally in healthcare, biotech,… more
- Genentech (South San Francisco, CA)
- …is not available **Job Summary** The ** Director , Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive innovation, ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- CUNY (New York, NY)
- … required. **PREFERRED** + Minimum of four (4) years of experience with Customer Relationship Management ( CRM ) or student application management ... Associate Director of Enrollment CRM Systems, Office of Enrollment Management ...critical role in implementing and managing CUNY's first enterprise-wide Customer Relationship Management ( CRM… more
- J&J Family of Companies (Jacksonville, FL)
- …Director of CRM & Loyalty Marketing to lead the evolution of our customer relationship management capabilities within US Vision Care. This role is ... **We are searching for the best talent for** a Director of CRM & Loyalty Marketing -...**Consumer Lifecycle Management :** Oversee the end-to-end consumer relationship lifecycle, ensuring a seamless, personalized experience … more
- Genentech (New York, NY)
- …human-centered in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement ( CRM ) **Location** + This ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...marketing, or a related field. + 10+ years of experience in product management or digital product… more
- Drake University (Des Moines, IA)
- Title: Assistant Director of CRM Strategy Position Number: 998254 Unit/Department: Undergraduate Admission FTE: 100% Salary: Commensurate with experience and ... to join our amazing team. Reporting to the Associate Director of CRM Strategy, the Assistant ...system to improve both our internal processes and the customer (student/parent) journey experience . We are seeking:… more
- Deloitte (Chicago, IL)
- Senior Art Director , CRM Our Deloitte Customer...years of agency experience as an Art Director , with a strong focus on CRM -centric ... 18, 2026 Work you'll do As the Senior Art Director , CRM you will be responsible for...that sits at the intersection of technology, creativity, and customer experience . You will collaborate with cross-functional… more
- Deloitte (San Diego, CA)
- …for this role ends on March 31, 2026 Work you'll do As a Customer Relationship Marketing ( CRM ) Strategy Director , you will champion a modern approach to ... CRM Strategy Director Our Deloitte Customer team empowers...Managing team development and skills training + Mapping consumer experience / CRM journeys to identify high-impact moments for… more
- Walmart (San Bruno, CA)
- …hire a Director for CRM & Lifecycle. Reporting to the Group Director , CRM & Lifecycle Management and working closely across Marketing, Product, ... communications, or customer engagement space + Previous people management / team lead experience required + Experience in CRM , Retention, Loyalty… more
- Aspen Dental (Chicago, IL)
- …+ 10+ years in digital product management with deep expertise in CRM , CDP, or Martech platforms + Hands-on experience with Salesforce, CDPs (Datacloud ... a new opportunity to join our dedicated team as Director , CRM Operations & Martech. **Position Overview**...that improve targeting, relevance, and conversion. + Leverage AI, customer profiling, and computed traits to enrich CRM… more
- BeOne Medicines (San Mateo, CA)
- …measure adoption, engagement, and ROI. **User Experience & Enablement** + Lead CRM adoption and change management across field and headquarters teams. + ... **General Description:** The Senior Director , CRM Strategy & Operations will...and technology teams. + Experience in driving CRM adoption and change management across field… more
- JPMorgan Chase (New York, NY)
- …functionality. + Develop and maintain a sophisticated user persona framework to tailor the CRM experience to diverse user needs. + Drive the development of ... Are you a driven and experienced Technical Product Manager with a passion for CRM ...teams. **Required Qualifications, Capabilities, and Skills:** + Demonstrate substantial experience in Technical Product Management , with a… more
- Intuit (San Diego, CA)
- …of the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for ... revenue expansion. **Qualifications** This position will report to the Director of Customer Experience -...and demonstrated strengths in product management or experience design (ideally with SaaS, Self-Help, or CRM… more
- Abbott (San Francisco, CA)
- …+ We are hiring a Regional Sales Director (RSD) for the Cardiac Rhythm Management ( CRM ) team based in **_San Francisco, CA/Bay Area in California_** . This ... interface. Additional leadership responsibilities include assistance with contract negotiation, customer engagement, performance management and the clinical… more
- iHeartMedia (New York, NY)
- …sales, and product teams to support launches, talent engagement, and promotions _*_ Map customer journeys to deliver a seamless app experience _*_ Drive unified ... Business, or a related field. * 5+ years of experience in Martech and CRM , with at...and advanced analytics tools (eg, Amplitude). * Expertise in customer segmentation, personalized marketing campaigns, and optimizing consumer journeys.… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …service, marketing, and operational functions, driving unprecedented growth, efficiency, and customer loyalty. As the Director of Salesforce Engineering, you ... build, and lead the central nervous system of our company's future, our Salesforce CRM platform. This individual will be responsible for harnessing the full power of… more
- ESPN, Inc. (New York, NY)
- …and targeted marketing efforts. ESPN is looking for a talented and passionate Coordinator, Customer Relationship Manager ( CRM ) to assist with email ... marketing operations for our in-house Customer Relationship Management ( CRM...internal and external partners. This position reports to the Director CRM . This position is based in… more