- Heritage Bank (Shelton, WA)
- …financial services to our customers. The Shelton Branch is seeking a Branch Relationship Manager . The branch relationship manager is responsible for the overall ... goals, as assigned, are met or exceeded and customer service in the branch is conducted in accordance with...with the Bank's Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners. Core… more
- Reed Smith LLP (San Francisco, CA)
- …Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, supervisor, or ... manager . Assist with information gathering, documentation, and communication to...and firm applications to support timely and effective user service . May volunteer or be selected to serve on… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... delivery model. CACI has an excellent opportunity for an experienced, self-directed ** Enterprise Service Desk Manager ** . As a senior manager… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Enterprise Service Desk Manager ** to join our team in **Doral, Florida.** ... + Lead and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation.… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX), Enterprise Service Delivery,ITIL Framework,IT Service Desk , Service ... government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for...**How You Will Make an Impact:** + Direct 24x7 Enterprise IT Service Desk operations… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and...& Experience + Extensive experience managing service desk operations in a professional services or enterprise… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (St. Mary's County, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent ... a US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged...*About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End… more
- CompuCom (Tuskegee, AL)
- …career guidance and reemployment assistance. Our client is currently seeking a qualified **Help Desk Manager ** to join their team **onsite** in Tuskegee, AL and ... provide end-user support. The Manager is responsible for overseeing daily operations of the...is responsible for overseeing daily operations of the help desk team, ensuring timely and effective technical support for… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... service desk support for customers systems. +...remedy, Windows, Technical support, Troubleshooting, Support Top Skills Details Enterprise Help desk , Windows 10, / 11… more
- ERP International (New York, NY)
- …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development Finance Corporation (DFC) ... Specific Details and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** ... operational and financial impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT support across hardware,… more
- Robert Half Technology (Dayton, OH)
- Description We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our ... and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards. * Develop and implement a structured tiered support model… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). + Submit new account and Move… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise -level help desk systems and a commitment to delivering… more
- T and T Consulting Services (San Antonio, TX)
- …Network - Army (DODIN-A). Some of the local network functions are moving to the enterprise . The most recent service that moved to the enterprise was ... **Project Overview:** The US Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to...with HQ IMCOM G6 personnel, along with the Project Manager , to discuss Help Desk trends and… more
