- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... business partners, and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and forward tickets to engineers and techs.… more
- PHOENIX DATA SYSTEMS INC (Southfield, MI)
- …via telephone and e-mail. The successful candidate should have a strong customer service/ help desk orientation and be able to diagnose and resolve technical ... software issues. We are willing to train someone with a good attitude. Key Responsibilities Deliver professional and top-quality customer service to all customers while performing within departmental targets Provide technical support to customers pertaining to… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager as needed. Assist with information gathering, documentation, and communication to support resolution. Troubleshoot software administration issues independently and in collaboration with others, including document access… more
- Reed Smith LLP (San Francisco, CA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager. Assist with information gathering, documentation, and communication to support resolution. Maintain required recordkeeping, including logging issues into the call tracking database, reporting time accurately, updating the… more
- Heritage Bank (Burlington, WA)
- …(Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who ... and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or… more
- Satair USA, Inc. (Dulles, VA)
- …is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk , and Quality Assurance (QA) operations. To best support our customers, our ... invoices, packing lists, and classification. * * Procedure Support: * Help document, update, and standardize operational procedures related to customs processing… more
- Satair USA, Inc. (Dulles, VA)
- …is a 24/7 fulfillment center, with an Aircraft on Ground (AOG) support desk , and Quality Assurance (QA) operations. To best support our customers, our ... commercial invoices, packing lists, and classification. * Procedure Support: * Help document, update, and standardize operational procedures related to customs… more
- Vitis Energy, LLC (St. Augustine, FL)
- …an aggressive and compressed schedule. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to frequently lift or ... Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the T1-T3 help /Systems desk team in Grand Island, Nebraska. This role ... customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please apply now,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) *ACS Description Athenix Solutions Group is looking for ... multiple Help Desk Specialists for a large program in the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk … more
- TEKsystems (Washington, DC)
- Description Help Desk Technicians use their problem-solving skills to be the first to respond to support requests from users of our software platform and to ... area & ability to work from our offices' secure facilities as needed. Skills Help desk support, Help desk , Troubleshooting, Customer service, Service … more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** at GDIT. Shape what's next for mission-critical government… more
- Shuvel Digital (New Castle, DE)
- Help Desk Analyst Hybrid New Castle, DE Overview We are seeking a Help Desk Analyst to join our client's team in Delaware. This role focuses on providing ... application-related help desk support, ensuring efficient issue resolution, and delivering an excellent customer experience. Candidates will be trained on… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help … more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... support the safety net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical role within the Information Technology (IT)… more
- Steampunk (Columbia, SC)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative is well… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US (Primary) Job Type Full-time Education Some College Coursework Completed Career Level Experienced… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career in enterprise IT… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within… more
