- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve...of directly related help desk /service desk experience. + Experience providing Tier II… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve...of directly related help desk /service desk experience. + Experience providing Tier I… more
- T and T Consulting Services (San Antonio, TX)
- …meeting with HQ IMCOM G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics. + Contribute to T&T proposal activities and ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum...Skills & Qualifications:** + 3+ years' experience supporting IT Help Desk + Experience using ServiceNow ticketing… more
- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our ... on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA users at both sites,...for ticket handling. + **Collaboration -** Work effectively with Tier 1, peers, and escalation teams. + **Adaptability -**… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- PingWind INC (Cuba, NM)
- …level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base ... Tier 2 - Help Desk... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety of electronic and… more
- GovCIO (Boise, ID)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's ... to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in… more
- Insight Global (Concord, CA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience within help desk or desktop support Tier I ... Job Description An employer is looking for a Tier II Desktop Support Technician . This...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more
- Insight Global (Plainsboro, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with their ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support ... in IT, Computer Science, or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support… more
- Centre Technologies (Tulsa, OK)
- …expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows Centre to ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1...Mass client via telephone, chat and email support + Tier 1 support including triage and basic troubleshooting. Technicians… more
- NANA Regional Corporation (Honolulu, HI)
- ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, ... Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members,...+ At least 2 years of experience in service desk or help desk support… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... time off, and more. This position is for a Help Desk Technician to support...escalate and monitor issues between the government analysts and Tier 3 and 4 + Document agency business rules… more
- TEKsystems (Great Neck, NY)
- Level 1 IT Help Desk Technician (MSP Environment) Location: Onsite in Great Neck, Long Island, NY Travel: Up to 10% to NYC (likely less) Employment Type: ... Position Overview We are seeking a Level 1 IT Help Desk Technician to join...join a fast-paced MSP environment. This role involves delivering Tier 1 technical support across multiple client environments, managing… more
- University of Miami (Coral Gables, FL)
- …. The University of Miami IT Department has an exciting opportunity for a full-time Help Desk Technician to work hybrid in South Florida. The ... . As part of the Learning Platforms team, the Help Desk Technician is responsible...support university stakeholders (instructors, staff, and students): + Provide Tier 1 technical support for the University's learning management… more