- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. ... The ideal technician will have 2 + years of IT help desk experience with a...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- TEKsystems (Greensboro, NC)
- …shifts, including evenings and weekends. THIS IS A YEAR to YEAR CONTRACT Skills helpdesk , app support , customer service, help desk, windows, windows 10 Job Type ... What the Client is looking for: 1.) 2 + years of Excellent Customer service skills with...seeking a Bilingual help desk analyst to provide IT support to end user across North America. This position… more
- Trace Systems Inc (Shaw AFB, SC)
- …contract requirements, US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE: + Responding to help ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk Support experience,… more
- Chenega Corporation (Washington, DC)
- …an **IT Helpdesk Technician II** to provide on-site, mission-critical technical support for FCC Headquarters, with a specific focus on FCC auction operations. ... **Req ID:** 38727 **Summary** **IT Helpdesk Technician II** **Washington, DC** Are you ready...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Insight Global (Coral Springs, FL)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements . 1- 2 years in helpdesk or technical support , ideally with an MSP . ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our...resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks… more
- Insight Global (Braddock, PA)
- …9000 (v3.0 or higher) Milestone XProtect Corporate (2022 or higher) Software House Level 2 C*Cure 9000 Installer/Maintainer Certification Milestone certification ... Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This...ticket status, common issues, and resolution times. Troubleshoot and support : C*Cure 9000 (v3.0 or higher) access control systems… more
- Zions Bancorporation (Midvale, UT)
- …and training materials related to projects + Assist with helpdesk queue as level 2 support for escalated issues + Facilitate user acceptance testing ... needs to develop process maps and documentation in ADO + Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities,… more
- ABM Industries (Chicago, IL)
- …Technologies (ie Smart by GEP, Coupa, Avetta, etc.) + P2P Catalog Management and Maintenance + Level 2 Helpdesk Support + Assist in the development of ... with a focus on reporting, data management, Source to Pay (S2P) system support , process design, policy governance and compliance, as well as tactical buying. The… more
- Streamline Innovations (San Antonio, TX)
- …to ensure deliverables in a timely manner + Provide level 1 & 2 helpdesk support , including ticket triage, troubleshooting, and escalation as needed ... strong project management skills and a background in technical support . The ideal candidate will be responsible for coordinating... 1 help desk experience + 1-3 years of level 2 help desk experience + 1-3… more
- BlackRock (New York, NY)
- … support , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support and Level 3 Engineering groups. The manager ... role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides...ticket data:** including triage, routing, and seamless escalation to Level 2 / Level 3; proactively and… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Representative to join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex issues and ... ensuring a high level of customer satisfaction. This role requires advanced technical...as the escalation point for unresolved issues from Tier 2 support or other teams. . Document… more
- L3Harris (Greenville, TX)
- …Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to...support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
- Montage Marketing Group (Rockville, MD)
- …* Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk ... teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and...* Knowledge of government IT regulations (NIST 800-53, CMMC Level 2 & FISMA). * Certifications in… more
- Graebel Companies, Inc. (Aurora, CO)
- …is responsible for fielding trouble calls, providing proficient hardware and application level support to users to include providing communication/training to ... $27/hr to $30/hr. Essential Duties and Responsibilities + Provide helpdesk support and resolve problems to the...support expierence. + General Work Experience: 0 - 2 years experience in an IT Support … more
- AireSpring (Atlanta, GA)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that ... a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint… more