- Sprague Pest Solutions (Kent, WA)
- …support. Collaborate Across Teams : Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service ... We're Looking For: Proven success in B2B sales, especially in service -oriented or operational industries like property management, logistics, warehousing, or food… more
- Reed Smith LLP (San Francisco, CA)
- …with departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... requested by the Regional Manager , Regional Senior Manager of Assistant Director of Global IT ...and firm applications to support timely and effective user service . May volunteer or be selected to serve on… more
- Reed Smith LLP (Los Angeles, CA)
- …with departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... and internal teams to ensure timely resolution and high-quality service delivery. Job Duties and Responsibilities Provide support for...requested by the Regional Manager , Regional Senior Manager of Assistant Director of Global IT … more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …**Please review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT ... service delivery, managing day-to-day operations of the IT Service Desk . This role... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** ... CompTIA A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be… more
- HCA Healthcare (Nashville, TN)
- …patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a ... dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager IT Service Desk Contact Center opening. Qualified… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location:... Desk Manager to lead the IT support team and ensure high-quality service delivery. ... skills, leadership abilities, and a commitment to exceptional customer service . Responsibilities * Lead Team: Guide and support the...Responsibilities * Lead Team: Guide and support the help desk team. * Customer Support: Address IT … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help ...remote support tools (SCCM, Software Center, Client Center Configuration Manager ) Ability to type at least 40 words per ... comparable IT Support position. + Responsible for IT helpdesk and/or service desk ...SCCM, Active Directory, Remote Tools, and MS Office * Manager indicated that he has had some success in… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- General Dynamics Information Technology (Washington, DC)
- …and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework, IT Service Desk , Service Delivery Improvement ... government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for...You Will Make an Impact:** + Direct 24x7 Enterprise IT Service Desk operations and… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... installed at NNSY and telecommunication services. The CIO provides IT approval for IT purchases made for...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, ... in IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service … more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... rates, and user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives. Team… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and...customer service . _Essential Job Responsibilities Include:_ _Service Desk Leadership_ + Develop and execute IT ... endpoint security and configuration, and drives continuous improvement in IT support processes. The manager will collaborate... Manager , Tanium, InTune, Jamf). + Experience with service desk ticketing systems (Jira, Service… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees... Manager oversees the processing and resolution of service requests and IT incidents. These roles… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...Government. The ideal candidate will provide leadership for the IT Service Desk team and ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident… more
