- NY CREATES (Albany, NY)
- …and affiliated company. Other reasonable duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and ... Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts for all… more
- Reed Smith LLP (San Francisco, CA)
- …with departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... for ourselves and for our communities. Position Summary The Deskside Support Specialist provides general and second-level application and hardware support to end… more
- UTMB Health (Webster, TX)
- …maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. Job Duties: Perform as Medical Assistant and ... Front desk Registration training. Able to effectively identify problems and...in-services and ongoing education programs. Remains current on all in- service / education / credentials / certification requirements for… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Janus Henderson Investors (Manhattan, NY)
- …ease of use. + Identify and implement opportunities for process improvement to enhance IT service quality and efficiency. + Carry out other duties as assigned. ... devices, AV systems, and peripherals. + Partner with global IT teams to ensure consistent service delivery...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... is located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist . This role will be supporting end users in both the United States and ... EST (2pm - 1am PST). Top Skills Desired : - 2+ years of IT help desk / service desk experience (specifically IT call resolution experience) - Fluent… more
- Precise Systems, Inc. (Crane, IN)
- …- offering exceptional service and the Precise solution. We are currently seeking an IT Help Desk Specialist to support our NSWC customer in Crane, ... aligning our expertise to deliver the highest quality of service . Powered by our highly skilled workforces, we provide...Desired Experience: + 1-3 years of Systems Administration and/or IT Help Desk Experience. + The selected… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location...**Required Qualifications** + 1-3 years of experience in an IT Service Desk , Help ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a… more
- Grant PUD (Ephrata, WA)
- …new requests for application software products and/or infrastructure usage and access. The Service Desk Specialist is responsible for collecting detailed ... IT requests reported to the Grant PUD's Service Desk , and proactive maintenance of the...team members experience to expediently fulfill the request. The Service Desk Specialist escalates unresolved… more
- Chenega Corporation (Norfolk, VA)
- …LLC,** a **Chenega Professional Services** ' company, is looking for an ** IT Customer Support Specialist ** to provide installation, configuration, testing, and ... Active Directory user accounts. + Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back ...clearance. + Minimum of 3 years experience with Customer Service Support. + Experience with configuring and maintaining Windows… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** at GDIT. Shape what's next for mission-critical ... **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Specialist ** , the work you'll do...operating system. **WHAT YOU'LL NEED TO SUCCEED:** Bring your service desk expertise along with a drive… more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...maintain desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues… more
- Leidos (Meridian, ID)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...or technical support certifications preferred * Proven experience in IT support or help desk roles. *… more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...software, and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1… more
