- Cupertino Electric (San Jose, CA)
- …A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be ... Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San...Service Desk Technician** to provide high-quality IT support across hardware, software, and enterprise… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- Terumo Neuro (Aliso Viejo, CA)
- …2. Minimum of two (2) years of experience in working within an IT help desk , support , or customer service role in an enterprise level organization. 3. ... **13201BR** **Title:** Technician II, IT Support **Job Description:** Salary Range...process to triage, assign and escalate tickets through the IT help desk ticketing system. + Lead… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is...desk . This role ensures the delivery of high-quality IT support services, manages a team of ... service desk analysts, and acts as the escalation point for...equivalent experience). + Minimum 5 years of experience in IT support , with at least 3 years… more
- AeroVironment (Germantown, MD)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change...equivalent experience. + Minimum 5-7 years of experience in IT support , with at least 2 years… more
- AeroVironment (Simi Valley, CA)
- **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information Technology Service Desk Team and shadows ... different members of the Service Desk team. The Service Desk ...Assists and trains customers on how to use assigned IT equipment. + Provides support for on-site/off-site… more
- US Physical Therapy (Center Moriches, NY)
- …employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk ... efficiently checking in patients. + Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment… more
- NuAxis Innovations (Fort Collins, CO)
- …with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge ... **Help Desk Support Technician** Location **Fort Collins,...service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts;… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers as ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a...of IT (5 years preferred) experience with IT administration and support experience with windows… more
- ERP International (New York, NY)
- …) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our Development Finance Corporation ... Support and respond to tickets for ongoing complex Service Desk /System Engineering activities using ServiceNow for...IT infrastructure and resolution of basic and advanced Service Desk tickets. + Proactive VIP client… more
- Signature Aviation (Orlando, FL)
- …+ Lead executive support engagements by designing and implementing tailored IT service strategies based on individual needs and business-critical timelines. ... and knowledge systems. + Contribute to the continuous improvement of white-glove IT support policies and service delivery models. **Minimum Education and/or… more
- Wipfli LLP (Milwaukee, WI)
- … Service Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team, responsible for managing day-to-day ticket queues, driving ... ticket trending metrics to identify problem areas. + Mentor and provide feedback to Service Desk team members. + Support the sales process and contribute to… more
- NuAxis Innovations (Reno, NV)
- …Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site ... role is part of a mission-critical IT support team delivering responsive technical assistance...maintain desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues… more
- Red River (Chantilly, VA)
- …account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop subject ... the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers...Minimum 1 years of IT experience with IT administration and support experience with windows… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- REI (Seattle, WA)
- …with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. + ... a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role… more
- Indorama Ventures (Pasadena, TX)
- …- The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of ... all. **What we're looking for:** The technician provides daily IT onsite support for offices and production...center agents, functioning as an essential component of the Service Desk to facilitate effective communication and… more
- ARCO (Downers Grove, IL)
- …Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve ... business goals? Are you customer service -minded? Do you act with integrity and hold yourself...replacements, including workstations, laptops, and mobile devices . Hardware support (Windows 10/11, Lenovo, Dell, Microsoft, A/V systems, and… more
