- Baylor Scott & White Health (Dallas, TX)
- …Reporting to the SVP, Chief Information Officer, the Vice President of IT Service Management (VP, ITSM ) is a key leadership role responsible for ... overseeing the design, implementation, execution, governance, and continuous improvement of IT Service Management ( ITSM ) capabilities across the… more
- ICW Group (San Diego, CA)
- …better everyday! Learn more about why you want to be here! **PURPOSE OF THE JOB** The IT Service Management ( ITSM ) Service Delivery Specialist drives ... service delivery, integration, and continuous improvement across the organization. The ITSM Service Delivery Specialist will play a strategic role in key… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- Link Solutions Inc (St. Mary's County, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our ... Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve as the… more
- GovCIO (San Antonio, TX)
- …+ Service Now Certified System Administrator (CSA)ServiceNow + Certified Implementation Specialist in IT Service Management ( ITSM ) + IAT Level II + ... **Overview** GovCIO is currently hiring for a Service Now ITSM Engineer to provide...Extensive experience with the Service Management Solution, ServiceNow platform is preferred… more
- Invenergy (Chicago, IL)
- … Platform to own the strategic direction, roadmap, and operational stewardship of our enterprise IT Service Management ( ITSM ) platform. This role will ... the evolution of ITSM capabilities, drive standardization and automation across IT service delivery, and ensure alignment with our broader digital strategy.… more
- US Anesthesia Partners (Dallas, TX)
- …service catalog design, and reporting dashboards is a plus. * Strong understanding of IT Service Management ( ITSM ) concepts and platforms, preferably ... key role in maintaining, configuring, and optimizing our enterprise service management system. Unlike a traditional ...ITSM performance, metrics, and SLAs. * Partners with IT leadership to recommend ITSM best practices… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT ... and implements process definitions, schedules and objectives for the IT Service Management process(es) managed...as the ITSM process expert. Provides process management and guidance to all IT staff… more
- CACI International (Forest Heights, MD)
- …CACI is seeking an ITSM /CMMI Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... framework of the CMMI to systematically improve, designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- Arizona Public Service (Phoenix, AZ)
- …Incident / Incident / Problem Consultant, you'll play a key role in shaping the IT Service Management ( ITSM ) framework for APS-leading the processes ... / Problem Consultant | ITSM / ITIL Are you passionate about driving service excellence and ensuring technology resilience in critical environments? As a Major… more
- Red River (Lexington, MA)
- …client's business objectives. The ideal candidate is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and ... hands-on experience with ServiceNow.** **Key Responsibilities** 1. ** Service Delivery Management ** + Oversee end-to-end delivery of managed services with a focus… more
- BAE Systems (Vicksburg, MS)
- … service catalog development and performance monitoring + Certified Implementation Specialist - IT Service Management (CIS- ITSM ) or equivalent + ... responsibilities will include designing ITSM services, implementing ITSM solutions, monitoring service performance, and collaborating...+ Strong knowledge of ITIL 4 practices and federal IT service standards (eg, NIST 800-53) +… more
- BAE Systems (Washington, DC)
- …Skills** **Preferred Education, Experience, & Skills** + ServiceNow Certified Implementation Specialist - IT Service Management (CIS- ITSM ) and Certified ... IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day responsibilities will… more
- American Airlines (Dallas, TX)
- …delivering unrivaled digital products that drive a more reliable and profitable airline. + IT Service Management ( ITSM ) encompasses a comprehensive set ... and continuous improvement. By prioritizing alignment with business objectives, ITSM ensures that IT services not only...(and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks… more
- Citizens (Pittsburgh, PA)
- …lead the enterprise response to significant IT incidents. As a critical member of our IT Service Management ( ITSM ) team, you will be responsible for ... experience may be considered. + Five (5) or more years of experience in IT Service Management , with a solid focus on incident management , problem… more
- SpaceX (Hawthorne, CA)
- …experience managing or administering a Configuration Management Database. + Experience with IT Service Management ( ITSM ) platforms such as ServiceNow ... Sr. IT Systems Engineer, Configuration Management Database...or Jira Service Management . PREFERRED SKILLS AND EXPERIENCE: + Experience with enterprise… more
- Warner Bros. Discovery (Atlanta, GA)
- …process. The position will be based in Atlanta. As a key leader in the IT Service Management ( ITSM ) function, the Lead will partner with cross-functional ... other ITSM process leads to ensure incident management process alignment with the broader service ...Experiences ** + 6+ years of professional experience in IT Service Management , with a… more
- Insight Global (Wood Dale, IL)
- …Microsoft Certified Desktop Support Technician Previous hands on experience and knowledge working with IT Service Management ( ITSM ) tools - ServiceNow, ... Job Description An employer in Wood Dale, IL is looking for a IT Service Desk/Desktop Engineer to join their team. This person will be the first point of contact… more
- Cecil College (North East, MD)
- …infrastructure modernization efforts, oversees vendor-managed network and communications services, and champions IT Service Management ( ITSM ) practices ... and execution of infrastructure modernization and lifecycle projects. Service Desk & IT Service Management ( ITSM ) * Provide leadership for the IT… more
- Eaton Corporation (Waukesha, WI)
- …printing, etc.), client operating systems, and productivity software for end users. * Follow IT Service Management ( ITSM ) processes: asset management ... may contain various operating systems, desktop, network, phone, and mobile technology * IT Service Management (ITIL) - Asset Management , Incident … more