- IT Management Corp. dba 101 VOICE (Santa Clara, CA)
- …to this role. We are seeking a hands-on Network Operations Center (NOC) Manager to lead and actively participate in daily support operations across 101VOICE and ... . This is not a purely managerial role. The NOC Manager will work directly alongside the team, handling escalations, troubleshooting complex issues, and engaging… more
- Aveanna Healthcare (Madison, WI)
- …branches, developing and implementing improvement plans as needed. Ensure incident management and resolution processes are executed consistently and efficiently ... at all branches. Business Operations & Financial Oversight Lead the development and implementation of area-level growth strategies that align with goals and market opportunities. Is proficient in the day to day branch management including comprehensive review… more
- Citizens (Pittsburgh, PA)
- …in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a highly ... organized, decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As a critical member of our IT Service… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- The Incident Manager ( Incident & Problem Manager ) is responsible for managing and coordinating the resolution of IT incidents and service requests to ... to normal operations and minimize business impact. This role oversees the incident management process, ensures alignment with CASTLE-NET IT and Task Order goals,… more
- BCMC (Arlington, VA)
- …and assist with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - Correlating ... Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave ESS-3289 Incident Manager - I - IMG01 Powered by JazzHR more
- Node.Digital (Arlington, VA)
- Incident Manager Location: Arlington, VA Must have an active Top Secret Security Clearance Node.Digital is supporting a US Government customer to provide support ... with the restoration of services. Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - Correlating … more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government agencies ... one of our Government clients in Arlington, VA. Responsibilities + Correlating incident data to identify specific trends in reported incidents + Recommending defense… more
- Cognizant (Fort Mill, SC)
- **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of 4+ years of hands-on experience in managing high-severity ... 8-10 years. **In this role, you will:** + Lead and manage Major Incident bridge calls to drive rapid resolution of high-severity incidents. + Coordinate… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring efficient processing of… more
- Capgemini (New York, NY)
- **Job Title:** Major Incident Manager 2 - Onsite MIM manager **Location:** New York, NY **Travel:** 25% **Job Description** Perform end-to-end Major ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Major Incident Manager 2 - Onsite MIM manager_ **Location:** _NY-New York_… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... practices. + Utilize ServiceNow to monitor ticket progress and maintain incident documentation. + Ensure timely problem recognition, research, isolation, resolution,… more
- SAIC (Macdill AFB, FL)
- **Description** SAIC is hiring for an Incident Manager to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This ... incidents and improve system reliability. + Maintain detailed records of incident activities and share reports with insights, trend analyses, and recommendations.… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... existing processes are not a blocker to customer issue resolution and flags incident issues when they appear. Engages with engineering teams and/or operations teams… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... customers with minimal guidance. Proactively contributes to regional, inter-group, or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Owns escalated issues… more
- Node.Digital (Arlington, VA)
- Incident Manager Location: Arlington, VA Must have an active Top Secret Security Clearance Node.Digital is supporting a customer by delivering intelligence ... support to customer through proactively identifying, analyzing, and responding to cyber threats to inform the customer's vulnerability management (VM) efforts. In support of the customer's strategic direction, Node.Digital is looking for motivated individuals… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency policies and… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident Management Process.… more
- NANA Regional Corporation (Ashburn, VA)
- …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... resolved and closed. + Responsible for providing recommendations to the CBP Incident Manager for the on-going improvement of the Incident Management Process.… more
- Oracle (Denver, CO)
- **Job Description** The Incident Program Manager will be responsible for overseeing and supporting all incidents related to critical operations, ensuring rapid ... minimal disruption to data center functionality. This role involves managing incident response processes, supporting new training initiatives for teams, automating … more
- The Metropolitan Museum of Art (New York, NY)
- …fall short, and then evolve. GENERAL STATEMENT OF RESPONSIBILITES & DUTIES: As the Incident Response Manager , you will lead and coordinate the Museum's security ... plans are effectively implemented. You will also support the Senior Security Manager for Special Events develop and execute comprehensive security operational plans… more
