- Coinbase (Salt Lake City, UT)
- …via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy , planning, and execution for ... * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy... strategy . * Proven ability to lead cross-functional programs with product, CX , and XFN stakeholders.… more
- Wolters Kluwer (Riverwoods, IL)
- ** Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/ CX COE - WK DXG US, Inc.** **Summary** - We are seeking an ... experienced and strategic Senior CX /UX...and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming… more
- Wolters Kluwer (Dallas, TX)
- ** Senior CX /UX Designer (AI-First Innovation | Tax & Accounting) - Hybrid (CT/ET) R0053144** _Design AI-powered experiences that transform tax and accounting ... workflows._ **About the Role** As a Senior CX /UX Designer, your mission is to...is on execution and delivery rather than defining enterprise-wide strategy . **Why This Role Matters** Tax and accounting professionals… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a ** Senior ** **Artificial Intelligence Solutions** **C** **onsultant** to support our migration to a new cloud-based AI ... platform, using the latest AI techniques including Google Dialogflow CX , and other AI based Speech systems. Learn more...initiatives within a line of business + Understand the strategy to recommend solutions on solving business challenges +… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Deloitte (Costa Mesa, CA)
- …Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify prospects, ... operators, creatives, designers, engineers, and architects. Our team balances business strategy , technology, creativity, and ongoing managed services to solve the… more
- Qualtrics (Provo, UT)
- …CoE **What We're Looking For On Your Resume** + Experience: At least 8 years of CX program design and management experience as either an in-house CX ... serve as a critical catalyst for delivering on our CX vision and strategy . This role bridges...a consultant. Experience working in a global, enterprise B2B CX program is a plus. + … more
- SAP (Atlanta, GA)
- …internal stakeholders** . You will serve as a thought leader, guiding SAP's go-to-market strategy for CX in Consumer Industries, shaping demand, and enabling SAP ... strategic growth within **Consumer Industries** through SAP's **Customer Experience ( CX )** portfolio. This includes a comprehensive set of industry-specific… more
- Amazon (Seattle, WA)
- …and launches to ensure an optimal CX , current and future. Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing ... and high bar to join the AWS Private Pricing Programs and Experiences (3PX) team. 3PX was conceived from...field - 2+ years of experience in customer experience ( CX ) strategy or design - Demonstrated track… more
- Warner Bros. Discovery (New York, NY)
- …you will lead the strategy , planning, and day-to-day implementation of the CX self-service insights program . You'll design and maintain clear and accurate ... to do next. Your Role Accountabilities + Own the CX self-service insights program end-to-end, including intake,...to both technical and non-technical stakeholders as well as senior leadership. + Strong understanding of current AI landscape,… more
- Palo Alto Networks (Santa Clara, CA)
- …individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This ... seeking a visionary and hands-on Sr Director, GTM and CX to lead the strategic direction and architectural design...you will contribute a deep knowledge of product development strategy to align teams around a vision that unlocks… more
- NBC Universal (Universal City, CA)
- …and deliver a wide range of content reflecting our world. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal ... their behalf, and clear consistent internal communications. Responsibilities Include: Destination Programs + Gather and leverage data to uncover and articulate… more
- Amazon (Seattle, WA)
- Description About the Team Amazon's Devices & Services Trust CX Innovations team is building the future of responsible AI for consumer devices. We deliver ... Design, Legal, Policy, and Research teams to drive the technical strategy and execution for privacy-preserving AI architectures, responsible AI frameworks, and… more
- Edward Jones (St. Louis, MO)
- …achieve the goal. + Deep understanding of business strategy , experience strategy and knowledge/ability to deliver programs that support business initiatives ... due to the volume of applicants. **Opportunity Overview** Leads and drives strategy , planning, and execution for key, identified experience journeys that are… more
- Coinbase (Cheyenne, WY)
- …foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution ... improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product...business impact. * Demonstrated ability to run high-impact cross-functional programs across Product, CX , and vendor partners.… more
- Walmart (Bentonville, AR)
- …we want you on our Transformation team! The Senior Manager, Business Strategy , you'll be the strategic program integrator who ensures that every strategic ... with proactive support and defect resolution enabled by GenAI and automation. The Senior Manager, Business Strategy , reports directly to the Director, Business … more
- Amazon (New York, NY)
- …growth and drive success for these customers. GPSS owns a variety of programs and mechanisms that support global customers, including, but not limited to, global ... team increases, we are building a team of partner strategy and ops experts who are passionate about the...their success to drive growth and improve the end CX . * Define and launch measurement frameworks to report… more
- Northramp LLC (Reston, VA)
- …insights for technical and non-technical audiences, including CIO-level briefings. Customer Experience ( CX ) Strategy & Delivery + Serve as a strategic advisor ... IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Type: Full-time...strategic briefings, leadership presentations, and decision-focused materials that support CX initiatives, digital strategy efforts, and executive… more
- JPMorgan Chase (New York, NY)
- …data-driven strategy . Structured around three core pillars-Customer VOC & Journey Analytics, CX Solution Orchestration, and CX Strategy & Vision-the team ... tissue across the business, accelerating delivery and embedding disciplined CX thinking into strategy , planning, and execution....to drive meaningful improvements for our customers. As a Senior Associate within the CX Insights team,… more
- Oracle (Pleasanton, CA)
- **Job Description** The Principal / Senior Principal Product Manager for Oracle Fusion CX CPQ will own the product strategy and execution for CPQ, with a ... product vision and roadmap, ensuring alignment with Oracle Fusion CX strategy , GTM priorities, and long-term AI...to give back to their communities through our volunteer programs . We're committed to including people with disabilities at… more