- IT Management Corp. dba 101 VOICE (Santa Clara, CA)
- …Operations Center (NOC) Manager to lead and actively participate in daily support operations across 101VOICE and . This is not a purely managerial role. The ... resolved efficientlyBalance workload distribution while remaining technically engaged Monitoring, Incident & Escalation Management Oversee 24/7 monitoring… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:** + Master's… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... incident response activities across multiple teams. The Incident Manager ensures incidents are managed in...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and… more
- NANA Regional Corporation (Ashburn, VA)
- …for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired qualifications are: + An ... remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all...the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for… more
- Citizens (Pittsburgh, PA)
- …in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a highly ... organized, decisive, and proactive Major Incident Manager to lead the enterprise response...alignment with ITIL best practices, ensuring documentation, workflows, and escalation paths are optimized for efficiency and effectiveness. +… more
- BCMC (Arlington, VA)
- …plans, and assist with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - ... BCMC is supporting a US Government customer to provide support for onsite incident response to civilian...standard holidays & 3 weeks of annual leave ESS-3289 Incident Manager - I - IMG01 Powered… more
- Node.Digital (Arlington, VA)
- …and assist with the restoration of services. Node.Digital is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: ... Incident Manager Location: Arlington, VA Must...Node.Digital is supporting a US Government customer to provide support for onsite incident response to civilian… more
- ARSIEM (Arlington, VA)
- …have an impact on every client you work with. ARSIEM is looking for a Cyber Incident Manager to support on-site incident response to civilian Government ... fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring efficient processing of… more
- US Tech Solutions (Foster City, CA)
- …Community Manager with a strong background in crisis communications, incident response, and digital community engagement. + This role focuses on establishing ... across all communications. + Escalate complex or sensitive matters through established incident response workflows. **Crisis Management & Incident Response** +… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....Responsibilities + Correlating incident data to identify specific trends in reported incidents… more
- The Metropolitan Museum of Art (New York, NY)
- …fall short, and then evolve. GENERAL STATEMENT OF RESPONSIBILITES & DUTIES: As the Incident Response Manager , you will lead and coordinate the Museum's security ... individuals, and ensuring protective plans are effectively implemented. You will also support the Senior Security Manager for Special Events develop and… more
- MongoDB (Salt Lake City, UT)
- …to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What You'll Need:** + 3+ years ... Incident and Escalation Management team, they...and expectation-setting abilities. You have a technical background in Support , Services, DevOps, Systems Engineering, or Database environments, and… more
- ARSIEM (Arlington, VA)
- …an impact on every client you work with. ARSIEM is looking for a Cyber Case Manager . This position will support one of our Government clients in Arlington, VA. ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....on the enterprise + Identifying the cause of an incident and recognizing the key elements to ask external… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
- Shuvel Digital (Pensacola, FL)
- Job Title: Deputy Cyber Incident Response Team (CIRT) Manager Location: Pensacola, FL - Hybrid Duration: Contract Clearance: Active TS with SCI Eligibility ... required. Job Description: The Deputy Cyber Incident Response Team (CIRT) Manager ensures exceptional...of CIRT staff; orient, train, and mentor staff; monitor incident management queues; address client escalation issues;… more
- Bank of America (Charlotte, NC)
- …grow, and make an impact. Join us! **Job Description:** We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. ... updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface...strategy, operations, and team development. + Develop and maintain incident response plans, playbooks, and escalation protocols.… more
- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... workforce of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable and cutting-edge… more
