- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than… more
- Robert Half Technology (Kansas City, KS)
- …field is preferred. * Minimum of 1 -2 years of experience providing technical support in a Windows environment. * Proficiency in troubleshooting and managing ... our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …about us and why we work here at https://www.galileo-ft.com/working-at-galileo . The role As a Client Technical Support Tier 1 Support Specialist you ... will provide B2B technical support for business partners, clients, banks, and external contact...of contributing to operational success What you'll need: + 1 -2 years general customer service experience + Financial-services-specific customer… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- Fujifilm (Columbus, OH)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Red Cat Holdings (Valdosta, GA)
- …and Red Cat IT Director to plan and manage deployment of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for ... in IT or 8 years relevant experience + Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently, escalate when appropriate, and… more
- BEAT LLC (San Antonio, TX)
- …reports Tier 2 Systems Administrators provide the front line of advanced technical support ; bridging Tier 1 service desk operations with Tier 3 ... Job Title: System Administration - Basic ( Support Services) Location: San Antonio, TX Clearance: Secret Education: BS degree in Cybersecurity or a related field, or… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Vanguard (Wayne, PA)
- …services, aligning with enterprise IT and business strategies. + Lead and mentor technical support teams across Tier 1 , Tier 2, and specialized roles ... and customer-centricity. Operational Excellence + Oversee daily operations of service desks, field support , and remote support teams to ensure SLAs, KPIs, and… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations ... including networking decom for federal cloud environments + Provide technical guidance to Tier 1 ...Escalation Management + Serve as primary escalation point for Tier 1 support teams +… more
- Fiserv (Milwaukee, WI)
- …Account Manager **About your role:** As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by ... partners, and 3rd parties, including face-to-face meetings with the stakeholders to support technical discussions and discovery. + Navigate Fiserv technology on… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer ... and innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst ( Technical Customer Service Rep or TCSR** ) you will be primarily… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for partner capacity onboarding per business needs + Escalate complex issues to Tier 1 .5/2 support following established protocols **Minimum Qualifications** ... PNAAS automation initiatives + Document standard operating procedures for Tier 1 activities + Maintain accurate records...+ 2+ years of experience in network operations or technical support **Security Requirements** + Active Secret… more
- GovCIO (Boise, ID)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- ... tier technical support to Veterans and VA providers....diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support ,… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... for federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on… more
- Screencastify (Chicago, IL)
- …III Advisor, you'll actively handle tickets and Tier I escalations, serving as a technical resource for the Support team and supporting the Head of Customer ... over 15M people and is seeking a solutions-oriented Customer Support Advisor - Tier III to join...+ Bring 3-5+ years of experience in Customer or Technical Support within a SaaS environment. +… more
- Intuit (Albany, NY)
- …to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that ... performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate… more