- Tyto Athene (Reston, VA)
- …locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, ... remote access issues, on-line related training issues and problems with applications. Support for customer personnel and students is currently provided 12X5 (M-F… more
- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- GCI Communication Corp (Anchorage, AK)
- …+ Minimum two ( 2 ) years of experience in technical customer support , desktop users with hardware and/or software applications. Preferred: + Associate ... $ 2 ,500 Hiring Bonus! GCI's Desktop Technician...service from front counter. + Update status and/or resolve Tier II support tickets according to priority… more
- Affinius Capital (San Antonio, TX)
- …resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support… more
- Schrdinger (NY)
- …Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop , server, network, and application issues + ... two years of experience in systems administration, IT operations, or a senior desktop support role + Proven experience administering mixed-OS environments, with… more
- Applied Research Solutions (Washington, DC)
- …continuous service improvement initiatives + Work with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriately ... support with specialized focus on Kubernetes and Virtual Desktop Infrastructure (VDI) in a government environment. This role...combines Tier 1 and Tier 2 Site Reliability Engineering (SRE) support responsibilities… more
- Applied Research Solutions (Washington, DC)
- …teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure ... support for cloud services, hosted applications, and Virtual Desktop Infrastructure (VDI) in a government environment. This role...with cloud providers for Tier 1 and Tier 2 support issues, escalating… more
- The Joint Commission (Oak Brook, IL)
- …desktop ) throughout the tier 1 customer issue life cycle, escalating issues to tier 2 , as appropriate and using official process. 1. Achieves a high level ... **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for… more
- Hawaiian Electric (Honolulu, HI)
- …programming, testing, troubleshooting, documentation-writing, implementation, training, and maintenance support for SAP and SAP related information systems to ... meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, and … more
- NuAxis Innovations (Reno, NV)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Indorama Ventures (Pasadena, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... and MSPs on dispatches and specialized fixes. - Training support : Delivers concise user training on desktop ...Training support : Delivers concise user training on desktop apps and correct procedures for submitting service requests… more
- National Renewable Energy Laboratory (Golden, CO)
- …supporting and operating Linux servers, particularly RHEL 8 and newer. + Ability to support a multitude of Linux desktop systems and troubleshoot and resolve ... reliable, and cost-effective energy solutions. Our work helps strengthen US industries, support job creation, and promote national economic growth. At NLR, you'll… more
- Swagelok (Solon, OH)
- …and support of the company computing environment. May work closely with first- tier support staff to solve system problems. Ensures smooth integration of all ... Cluster Server support , security, remote monitoring and support , replication, quota limits, desktop integration, data...desktop integration, data recovery and system backup + 2 + years of network protocols and directory services such… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- IT Concepts (Washington, DC)
- …we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- General Dynamics Information Technology (Washington, DC)
- …be a meaningful part of improving how agencies operate. Our work depends on a Desktop Support Technician joining our team to support AmeriCorps activities at ... At GDIT, we foster a people-centric environment. As a Desktop Support Technician supporting AmeriCorps, you will...maintain the Help Desk SOPs and Training manuals for Tier I support . + Works with … more
- BAE Systems (Aberdeen, SD)
- …requests, operating system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support . Provide basic desk VoIP ... **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes… more
- Insight Global (Whitpain, PA)
- …Skills and Requirements - 1+ years of experience as a tier 2 Desktop Support Technician or equivalent PC/Mac ... a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support … more
- Robert Half Technology (Johnston, IA)
- Description We are looking for a skilled Desktop Support Analyst Tier 2 to join our team on a long-term contract basis in Johnston, Iowa. In this role, ... be the primary onsite IT resource, offering hands-on technical support to ensure smooth operations for end users. This...experience in Tier 2 or Tier 3 troubleshooting roles. * Proficiency with desktop… more
