- Ur-Energy (Casper, WY)
- …Basin uranium ISR facility. This position combines Help Desk ( Tier 1) responsibilities with Tier 2 technical support , acting as the first line of ... requests from initial troubleshooting to resolution or escalation. Provide Tier 1- 2 support for hardware,...local network issues. Provide on-site and, as necessary, remote support to assist other technical staff across… more
- NY Creates (Albany, NY)
- …procedures aligned to NIST 800-63B, NIST 800-53 AC/IA families, CIS AD benchmarks, and CMMC 2 .0 IA.L2-3.5.x controls. Train and mentor Tier 1/ 2 analysts on ... partner ecosystems. With elite engineering depth in Kerberos, LDAP, OAuth 2 .0/OIDC, SCIM provisioning, zero-trust policy enforcement, and IGA rule engines, the… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- ManpowerGroup (Irvine, CA)
- …a leading organization in the automotive technology industry, is seeking a dedicated and skilled Tier 2 Technical Support Call Center Agent to join ... their team. As a Tier 2 Technical Support Call Center Agent, you will be part of the Customer Experience Center supporting the Inbound Support Team.… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- NANA Regional Corporation (Portsmouth, NH)
- …NH. To join our team of outstanding professionals, apply today! **Job Summary:** Tier 2 Support providing technical support to the National Visa ... LDRM is looking for a Tier II Systems Administrator to work in Portsmouth,...with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft… more
- Zoom (Denver, CO)
- What you can expect While on Zoom's Tier 2 Technical Support team, you'll provide elevated technical support and assistance to Zoom's commercial ... and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers'... support cases and phone calls within our Tier 2 Support technology domains.… more
- Eaton Corporation (Arden, NC)
- …this location. It's a fantastic opportunity to manage tier 1 and tier 2 technical support personnel, while driving continuous improvement and ... of this position is to manage and provide leadership for Lead Technical Support Engineers (TSE) and Application Engineers (AE). These teams provide technical… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Children's Mercy Kansas City (Kansas City, MO)
- …project work, demonstrating leadership. + Provides guidance and expertise to team members around Tier 2 technical support for a comprehensive set ... troubleshooting and repair solutions before escalating to the next support tier . The Sr. Analyst oversees final...Degree (Preferred) and 5-7 years experience in customer service, technical support , or other similar experience. This… more
- Citigroup (San Antonio, TX)
- …and progress together. **The Role:** This position serves as a senior systems administrator and Tier 2 technical support specialist for a large campus ... project related work as needed. **Responsibilities** + Provide advanced Tier 2 support for the...Windows/Mac devices, and Cisco in addition to hardware on-site support + Working technical knowledge of current… more
- Motion Recruitment Partners (Boston, MA)
- …Android devices + Mobile Device Management (MDM) experience + Tier 1 and Tier 2 technical support experience + Basic knowledge of Active Directory ... by:** Dylan Dudones **Specialization:** + Technical Engineering / Design / Support + Customer Support / Call Center / Client + Technical Support more
- Robert Half Technology (Princeton, NJ)
- …exceptional client support . Responsibilities: * Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to ... Requirements * At least 3 years of experience in help desk or technical support roles. * Proficiency in Microsoft Windows 10, Active Directory, and Office 365.… more
- Rehrig Pacific Company (Dallas, TX)
- …system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ensuring ... Support Analyst Location: Dallas, TX Job ID: 5015...Implementation and Configuration + Configure and collaborate with the Technical Project Manager to onboard new customers onto the… more
- Robert Half Technology (Jacksonville, FL)
- …Services or related field preferred. + At least 3 years of experience in a Tier 2 technical support role. Requirements Deskside Support , Customer ... Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.… more
- TEKsystems (Nashville, TN)
- …employees to use technology efficiently and securely. This role provides advanced Tier 1/ Tier 2 technical support , performs deskside and remote ... notes, root cause, and resolution steps. + Escalate incidents beyond scope to appropriate Tier 2 /3 teams with complete technical context and reproduction… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to ... cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. +… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... established policies and procedures to ensure a secure operating environment; + Provide Tier 2 technical support for more complex end-user client/server… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …adherence to established policies and procedures to ensure a secure operating environment; + Provide Tier 2 technical support for more complex end-user ... hardware, software, storage, and enterprise applications while also providing Tier 2 support for escalated...client/server database issues, which cannot be resolved by the Tier 1 technical support staff;… more
