- Transdev (New Carrollton, MD)
- As Caller Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily operations. You will serve our ... customers and client through the development and implementation of best cell center methods and procedures. You will also be asked to make suggestions for system and process improvement using your knowledge of daily Call Center Operations. Salary: $80,000… more
- Amazon (Arlington, VA)
- …and third-party vendors. * Lead event day show flow, and act as producer show caller , or stage manager , calling the show through comm systems to the technical ... team. * Provide direction of relevant facility operations. * Lead onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out. * Partner with the Systems Engineer to manage technical needs. * Dynamically… more
- Leviton (Tualatin, OR)
- …About the role This position is responsible for assisting Department Manager /Supervisor, Applications Engineering and Customer Service departments in responding to ... web) as directed by management Communicates problems and needs of the customer/ caller to other functions within the organization. ie marketing, sales, product… more
- Federal Reserve Bank (Philadelphia, PA)
- …improvement, and administrative support. You will report to the Digital Project Manager . The Strategic Communications & Digital Engagement team is a full-service ... Support** + Provide scheduling/administrative support to Vice President/AVP/Digital Project Manager + Provide reporting and documentation/ project administration support… more
- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Services Manager Job Description: VIA is seeking a full time Contact Center Services Manager to work 37.5 hours per week. ... Director of Contact Center Services, the Contact Center Services Manager is expected to ensure day to day service...efficiency and service quality. + Responsible for resolving complex caller and/or customer issues and/or concerns + Monitor and… more
- Mount Sinai Health System (Greenlawn, NY)
- …rendered. + Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice ... medications. + Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or...patients are prepared for their appointment by informing the caller of items to bring to their appointment and… more
- Marriott Vacations Worldwide (Lihue, HI)
- …3 rings, answering with a smile in one's voice, using the caller 's name, transferring calls to the appropriate person/department, requesting permission before ... placing the caller on hold, taking, and relaying messages, and allowing...damage or any damage to the room to a manager . + Provides assistance to individuals with disabilities, including… more
- WellSpan Health (York, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (Dallastown, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (York, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers' needs to determine whether a caller can be serviced by the core information line, or s/he requires additional ... assistance. Refer callers to appropriate programs. - Data enter caller information, which generates a letter in the clerical support unit, to be sent with… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... Team Supervisor as needed on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical support unit, to be sent… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers' needs to determine whether a caller can be serviced by the core information line or s/he requires additional ... assistance. Refers callers to appropriate programs. - Data enter caller information, which generates a letter in the clerical support unit, to be sent with… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... Team Supervisor as needed on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical support unit, to be sent… more
- Federal Reserve Bank (Philadelphia, PA)
- …If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have ... any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ###@phil.frb.org. + The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …measures, performance criteria, performance metrics, and scripting strategies that increase caller engagement and sales + Deploy and utilize software to ensure ... adherence to schedules, and develops tactics to address any adherence issues + Build teamwork with direct reports by communicating information, ensuring understanding, involving others in team decisions, and demonstrating/modeling personal commitment to the… more
- Trinity Health (Mason City, IA)
- …time **Shift:** Rotating Shift **Description:** JOB SUMMARY The Patient Placement Case Manager is responsible for the coordinating the placement of all admissions ... in accordance with clinical standards and guidelines. The Patient Placement Case Manager will coordinate, prioritize, and optimize patient flow throughout the MMC-NI… more
- Omni Hotels (Boston, MA)
- …interactions with the Sales & Convention Services Departments. To assist the Revenue Manager and Director of Sales in managing the department's day to day ... + Check for group reservation errors - and contact caller of the reservation or group contact accordingly to...obtain and verify information. + Report to the Revenue Manager and the Director of Revenue Management. + Work… more
- HEI Hotels and Resorts (Denver, CO)
- …and Resorts and brand standards using clear and positive communication. Respond to caller inquiries speaking in a pleasant manner. Exercise decision making skills to ... direct caller 's request. Accurately record messages for staff and distribute...regular basis. . Communicate incoming inquiry information accurately to manager and disseminate information and facts to relevant accounts… more
- Mohawk Valley Health System (Utica, NY)
- …identifying self and department, controls frustration with customers as observed by Manager . + Handles telephone supply requests from calling department in a timely ... and courteous manner as observed by Manager . + Directs calls to or takes message for...individual if unable to answer the question of the caller . This is done in a timely manner as… more