- Compass Health Network (Columbia, MO)
- …Provide excellent customer service 100% of the time* Determine type of service caller is seeking, triaging oral health care need and the urgency of scheduling. ... * Collect full and complete insurance information from caller * Route all private insurance information to the...to 3rd party payers while on the phone with caller * Enter and run verification of Medicaid insurance in… more
- Compass Health Network (Columbia, MO)
- …incoming callsProvide excellent customer service 100% of the timeDetermine type of service caller is seeking, triaging oral health care need and the urgency of ... scheduling. Collect full and complete insurance information from caller Route all private insurance information to the appropriate clinic staff for verification… more
- Compass Health Network (Raymore, MO)
- …center. The 911 Diversion Coordinator is responsible for quickly identifying each caller 's needs and exploring mobile outreach, directing callers to intake services, ... Provide Zero Suicide screening and work to identify each caller 's needs in a timely mannerProvide follow up to...services to meet the unique cultural needs of each caller Be knowledgeable of all services provided within Compass… more
- Compass Health Network (Raymore, MO)
- …center. The 911 Diversion Coordinator is responsible for quickly identifying each caller 's needs and exploring mobile outreach, directing callers to intake services, ... Provide Zero Suicide screening and work to identify each caller 's needs in a timely manner* Provide follow up...services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within… more
- Cambia Health Solutions, Inc (Renton, WA)
- …don't have them. Bring a positive and professional approach to providing every caller with accurate, compliant information. Tailor your communications to meet each ... caller 's unique needs. Stay one step ahead by spotting...and addressing potentially difficult issues before they arise. Prioritize caller satisfaction while representing Cambia's mission and values. Seek… more
- Compass Health Network (Jefferson City, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Festus, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Jefferson City, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Clinton, MO)
- …* Greet callers with appropriate greeting* Ask appropriate questions to Identify who caller needs to speak with or what caller needs accomplished* Provide ... appropriate summary to the caller of what Customer Representative is doing * Transfer call utilizing the appropriate process for situation ie direct transfer to queue, individual transfer or transfer utilizing a consult/warm hand off process* Process and… more
- Compass Health Network (Arnold, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Compass Health Network (Clinton, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Compass Health Network (Jefferson City, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Springfield Clinic (Springfield, IL)
- …of the call and record all significant health history of the caller . Prioritize tasks appropriately and manage time and resources effectively. Prioritize, delegate, ... intervention to the On Call Physician and/or primary care physician. Direct caller /patient to appropriate level of care including, but not limited to nearest… more
- Russell Tobin & Associates (Plano, TX)
- …setting up payments or discussing a settlement. Should be able to respond to caller concerns and difficulties with a sense of empathy and understanding, but should ... be able to firmly request that each client make his or her due payment or make some arrangements to begin paying off the delinquent account. Identify and communicate with customers with delinquent accounts by mail, phone, etc. Work out terms for payment or… more
- Rose International (Birmingham, AL)
- …service with branch, and other departments. * Answer incoming calls and direct caller to appropriate person Open and distribute incoming mail maintain filing, fax, ... mail handle customer returns. * May perform typing accuracy in data entry for multiple tasks. * Qualifications, Good communication skills * Good analytical skills, good typing skills, Moderate proficiency in Microsoft Excel and Microsoft Word MS Outlook… more
- Rose International (Jeffersonville, IN)
- …applicant/recipient data through system interfaces * Facilitating the fulfillment of caller requests regarding eligibility information via a One Call Resolution ... approach while maintaining professionalism and empathy * Communicating with applicants/recipients while researching and updating cases and documenting calls simultaneously * Educating callers on program services and eligibility requirements while demonstrating… more
- Compass Health Network (Clinton, MA)
- …Understanding of Microsoft Teams and Outlook* Explain Open Access process to any caller needing to start services with Compass Health, including information on what ... items they need to bring * Verify and update name, date of birth, phone number, email address and insurance on each call* Update Active Care Team on each call* Summarize each call with details of the action taken for the client's request* Transfer calls as… more
- Compass Health Network (Clinton, MO)
- …monitorsUnderstanding of Microsoft Teams and OutlookExplain Open Access process to any caller needing to start services with Compass Health, including information on ... what items they need to bring Verify and update name, date of birth, phone number, email address and insurance on each callUpdate Active Care Team on each callSummarize each call with details of the action taken for the client's requestTransfer calls as needed… more
- Compass Health Network (Raymore, MO)
- …is referred, when appropriate and eligible* Collaborate and communicate with caller 's multi-disciplinary treatment team, if existing client is referred* Other duties ... as assigned by supervisor* Flexibility with shifts may be required* Travel may be required for team meetings or large agency functions more
- Compass Health Network (Jefferson City, MO)
- …in services when appropriate and eligible * Collaborate and communicate with caller 's multi-disciplinary treatment team, if existing client is referred * Other ... duties as assigned by supervisor * Travel may be required for co-location, team meetings, or large agency functions WORKING CONDITIONS & EXPOSURE RISK: Operating Vehicles or Machinery more
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