- MarketSource (Alpharetta, GA)
- 122319BRTitle:Survey CallerJob Description:Survey Caller MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for ... atmosphere of diversity, inclusion, and exemplary corporate practices. Summary The Survey Caller role plays a crucial part in our operations, contacting our client's… more
- City Wide Facility Solutions (Westwood, NJ)
- City Wide Facility Solutions is actively seeking a Outbound cold caller for our Franchise location in Northern New Jersey (Westwood, NJ). Do you have experience in a ... Microsoft Office Suite (Word, Excel, Outlook, etc.). + Prior experience using CRM systems Working Conditions Physical Demands Ability to make up to 100 calls per… more
- The Mount Sinai Health System (New York, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight ... group, and have a working knowledge of providers, understanding systems , processes, and services rendered. + Ensures patients are...patients are prepared for their appointment by informing the caller of items to bring to their appointment and… more
- The Mount Sinai Health System (Hicksville, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight ... Mount Sinai Health System Network Practice - Patient Service Rep (Access...group, and have a working knowledge of providers, understanding systems , processes, and services rendered. + Ensures patients are… more
- Rush University Medical Center (Chicago, IL)
- …calls to the institution and provides the needed information/service or routes the caller to the appropriate location. The Operator responds to user complaints to ... resolve problems associated with the institution's telecommunications systems . The Operator will diagnose problem through discussions with users with users and… more
- Leviton (Tualatin, OR)
- …web) as directed by management Communicates problems and needs of the customer/ caller to other functions within the organization. ie marketing, sales, product ... etc. Ensures the timely response to pre and post-sale caller questions of a technical nature These questions may...include but not limited to: maintenance of EZ Cross System , create bill of materials based upon customer request,… more
- Northern Light Health (Westbrook, ME)
- …and selects the correct ordering and referring physician and identifies and documents the caller 's name in the system . * Selects and/or enters the correct ... and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of...* When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. *… more
- UTMB Health (Webster, TX)
- …in determining the callers need while maintaining a seamless atmosphere for the caller regardless of the need to navigate through multiple functions and departments. ... to the callers to nurture their needs . Analyzes caller concerns and determines best course of action to...and understands the purpose and proper use of each system . Enforces UTMB regulations and guidelines when utilizing… more
- CHS (Clearwater, FL)
- …and they indicate that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are ... standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for...and procedures related to HIPAA Privacy and Data and System Security are maintained at all times. + Adhering… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …all situations; + Gathers, classifies, and supplements pertinent information obtained from the caller and enters it into the CAD system , consistent with ... the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive… more
- Mohawk Valley Health System (Utica, NY)
- …or takes message for the appropriate individual if unable to answer the question of the caller . This is done in a timely manner as to satisfy the caller 's needs. ... + Accurately maintains par-level locations with adequate supplies as determined by the individual needs of the department contract the Supervisor of any changes that need to be made (ie, increases or decreases of certain items). + Ensures all par-levels are… more
- Justice, Bureau of Prisons/Federal Prison System (Minersville, PA)
- …Initiates and responds to numerous calls within the institution, ascertaining the caller 's identity before any exchange of information. Along with all other ... and responding to numerous calls within the institution, ascertaining the caller 's identity before any exchange of information. OR Combination of Education… more
- BAE Systems (Charlotte, NC)
- …complex transactions, retrieving answers in a knowledge base, websites, or financial systems , documenting/tracking service in a case management system , writing ... and knowledge base systems required (Service Now); + Enterprise-level financial systems ; + Expense Management System or Concur experience; + Work history… more
- Houston Methodist (Houston, TX)
- …using identified scripts in all attempts to triage requests. Enters notes in Epic system while caller is on the telephone. Appropriately places callers on hold, ... skills. + Answers phone calls and appropriately greets each caller and interacts with customers in a professional and...after asking caller if they mind holding, and transfers callers as… more
- Ada County (Meridian, ID)
- …personnel to the address in need of service; + Maintains communication with caller and emergency personnel to receive and update information; + Provides continuing ... dispatch (CAD), two way radio, and 911 call handling systems such as teletypewriter (TTY) , text-to-911, and live...911; + Ability to talk and listen to a caller utilizing a single ear headset while using their… more
- Universal Health Services (Shreveport, LA)
- …needs. + Performs telephonic risk assessment to determine level of suicidality/homicidally with caller in crisis; Utilizes the 911 emergency systems whenever a ... caller is at serious risk to harm self or others. + Accurately and thoroughly completes Inquiry Call Sheet (ICS) to include obtained information and outcome of telephonic assessment. + Schedules assessments, psychiatric evaluations and admissions with… more
- City of New York (New York, NY)
- …HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are ... preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line,...requires additional assistance. - Utilize the Intranet Quorum (IQ) system to report complaints from the client regarding their… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... assistance. - Utilize the Intranet Quorum (IQ) system to report complaints from the client regarding their...to substantiate and review eligibility. - Utilize automated office systems to evaluate applicant documentation and to verify pertinent… more
- WellSpan Health (Chambersburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...in the management of patient utilization of health care system and provides patient education relative to health care… more
- Penn Medicine (Philadelphia, PA)
- …demographics, test orders, billing information into a variety of computer systems (EMR/LIS); Follows established SOP and age-specific techniques for the collection ... problems related to that process; Operates the pneumatic tube system properly and observes all Infection Control policies while...in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers… more