- MetLife (Greenville, SC)
- …of organizational needs and goals for the development and implementation of application systems. Monitors operating efficiency of existing application systems. * ... workflow to meet critical deadlines. Preferred: * 8-10 years of experience in IVR /IVA development * Experience with DevOps practices for CI/CD * Genesys Cloud… more
- MetLife (Cary, NC)
- …of organizational needs and goals for the development and implementation of application systems. Monitors operating efficiency of existing application systems. * ... workflow to meet critical deadlines. Preferred: * 3-5 years of experience in IVR /IVA development * Genesys Cloud Platform * Microsoft Suite * Microsoft Azure… more
- CTG (Newark, NJ)
- **CTG is seeking to fill an Application Developer Hybrid Cloud Manage position for our client in Newark, NJ.** **Location:** Newark, NJ **Duration:** 12 months ... development, specifically in hybrid cloud environments. + Hands-on experience in IVR application development and speech recognition system implementation. +… more
- Robert Half Technology (San Jose, CA)
- Description We are in search of a Back End Developer to join our team in the Communications industry based in Chandler, Arizona. As a Back End Developer , you ... and continuous delivery deployment methods * Utilize Python for production application development * Apply knowledge of Asynchronous programming, Audio file and… more
- Henry Ford Health System (Detroit, MI)
- …with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application ) with Contact Center Architecture, preferred. + 1-2 ... tier 3) 24X7 as well as new projects to upgrade and improve the application architecture, development and integration between Genesys and other systems to meet the… more
- Marriott (Bethesda, MD)
- …is strategic in nature with a strong component of hands on lead- developer responsibilities. This pivotal role involves leading the design, deployment, and ... NLP Tools for sentiment and trend analysis o Intelligent ACD/ IVR Platforms for globally dispersed contact centers o ML...minimum of 3+ years as a Solution Architect, Lead Developer or Lead Engineer * 5+ years of relevant… more
- CVS Health (New York, NY)
- …and an understanding of the Postmonger event framework Salesforce Platform Developer certification preferred, with an understanding of how journeys function in ... deliverability); as well as best practices in direct mail, SMS, phone call/ IVR , and mobile/SMS messaging -Strong quantitative skills and desire to make data-driven… more
- Capgemini (El Paso, TX)
- …establish procedures that achieve business objectives. + Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies ... Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract… more