- TEKsystems (Remote, OR)
- …individual and their team: * The developer needs to be an experienced IVR developer with AWS Connect experience. * The candidate should have experience ... in the design, development and delivery of solutions on IVR solution * Develop efficient and high-performance call flows...(both call and chat) in AWS Connect. * The developer 's primary responsibilities are to analyze, design, implement and… more
- Sacramento Municipal Utility District (Sacramento, CA)
- Title: Enterprise Communications/Telecom Developer (Open until Filled) Department: Unified Communications, Corporate Network & Data C Location: Sacramento, CA, US, ... ideal candidate will have prior design and development experience with IVR , contact center operations and enterprise telephony technologies. **SMUD Official… more
- Mastercard (O'Fallon, MO)
- …Global Customer Care IVR team is looking for a Lead Software Developer Engineer - AWS to drive our customer experience strategy forward by consistently ... results. **Title and Summary** Lead Software Developer Engineer - AWS Overview The...you require accommodations or assistance to complete the online application process or during the recruitment process, please contact… more
- ManpowerGroup (Sacramento, CA)
- …their team. Don't wait apply today! Job Title: Enterprise Communication Telecom Developer Location: Hybrid work model in Sacramento, CA Salary: starting from ... enterprise applications and non-enterprise applications; develops customizations for enterprise application transactions and user exits; develops testing criteria/scenarios and… more
- Randstad US (Tampa, FL)
- sr. application development engineer. + tampa , florida (remote) + posted 1 day ago **job details** summary + $53 - $63 per hour + temp to perm + bachelor degree + ... filled with a former team lead or a lead developer position. Product owner/manager skills are a plus but...communicate and assist in architectural designs and presentations, including IVR call flow technical designs. + Large scale migration… more
- Bright Horizons (Westminster, CO)
- …CX: Professional Certification (GCX-GCP) - Required + Genesys Cloud CX: Developer (GCX-GCD), Architect (GCX-ARC) and/or Scripting (GCX-SCR) Certification - Preferred ... + Experience supporting contact center operations and technology (reporting, dialers, IVR , ACD, WFM, QA, gamification, etc.). + Knowledge of API protocols,… more
- Capgemini (El Paso, TX)
- …establish procedures that achieve business objectives. + Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies ... Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract… more
- Capgemini (Chicago, IL)
- …both corporate and franchise models . CSM Suite Certification . ServiceNow Certified Application Developer **Bonus Points** . Proficient in Service Portal or ... strong consulting experience in design integration with SAP ERPs . Experience with IVR and Telephony System design and integration . Experience in designing Virtual… more