- Capgemini (Charlotte, NC)
- IVR Engineer **Title:** Java Fullstack Developer **Location:** Charlotte, NC **Responsibilities** + Must have experience in NodeJS, NPM, and React is required. + ... 5 years of experience with Agile Scrum methodology is essential. + 3 years of experience with API and Service Orchestration is necessary. + 1 year of experience in Microservice development is required. + 2 years of experience with unit testing frameworks is… more
- PPL Corporation (Louisville, KY)
- …by helping to build and maintain strong, diverse communities today. Overview The Developer Team Leader designs develops, and tests solutions based on the functional ... etc., Microservices, Cloud Architecture and API's) to develop applications. The developer approaches software holistically, catering to both user experience and… more
- Sacramento Municipal Utility District (Sacramento, CA)
- Title: Enterprise Communications/Telecom Developer (Repost) Department: Unified Communications, Corporate Network & Data C Location: Sacramento, CA, US, 95819-4628 ... portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD… more
- Leidos (Baltimore, MD)
- …Connect Developer experience. + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat. + Experience with ... **Description** Leidos is seeking a **Senior AWS Connect Engineer/ Developer ** to be part of the mission solution..._these key required skills_ : The Senior AWS Connect Engineer/ Developer Lead will serve as a Senior Architect/ Developer… more
- Arizona Public Service (Phoenix, AZ)
- IT Oracle CC&B Developer Apply now " Date: May 14, 2024 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates clean, reliable and ... Other and Succeed Together. Summary The IT Oracle CC&B Developer (Customer Care & Billing ) is responsible for...systems like utility website, Meter Data Management MDM), AMI, IVR , Payment channels etc. + Knowledge of CC&B schema… more
- Spectrum (Maryland Heights, MO)
- TITLE:Sr. Software Developer LOCATION:Maryland Heights, Missouri JOB SUMMARY:Responsible for full stack, hands-on development of software applications, services, and ... (SPS) and successful migration of all payment channels (Kiosk, CCM, Gateway, and IVR online portals) to SPS. Code and perform unit and integration testing of… more
- Spectrum (Charlotte, NC)
- TITLE:Lead Software Developer LOCATION:Charlotte, NC JOB SUMMARY:Provide technical direction to project team of software professionals engaged in implementation of ... years of experience programming in Java, Spring Framework, and REST API; utilizing IVR technologies including Avaya Experience Portal, VXML, or CCXML. Must have 3… more
- DATAMAXIS (Okemos, MI)
- …on experience Location: Okemos, MI (Hybrid) We are looking for a Senior Application Developer to join our Customer Service Team. The ideal candidate should have at ... programming language; ability to design, develop and support advanced IVR applications. + Knowledge of PBX architecture, telecommunication network services,… more
- altafiber (Cincinnati, OH)
- …maintenance and new project development activities. + Manage request lifecycle for Avaya IVR through JIRA + Refine requirements for developer when necessary + ... Manage permissions with CMS Supervisor + Coordinating SIT and UAT + Coordinate IVR development with offshore resource directly + Work with vendor to troubleshoot… more
- Capgemini (Atlanta, GA)
- …strong consulting experience in design integration with SAP ERPs . Experience with IVR and Telephony System design and integration . Experience in designing Virtual ... and franchise models . CSM Suite Certification . ServiceNow Certified Application Developer **Bonus Points** . Proficient in Service Portal or Employee Service… more
- CVS Health (Hartford, CT)
- …more personal, convenient and affordable. Position Summary The Project Manager / Reporting Developer person will be responsible for development of a suite of reports ... + Knowledge of call center reporting and operational metrics + Knowledge of IVR /Automation functions and reporting a plus + Experience with health insurance data and… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Management, Vendor Management, etc. **Minimum 8 to 12 years of consulting experience** or other relevant experience related to the successful delivery of Contact Center Technology Solutions involving Amazon Connect for opportunities as part of the Presales… more