- Sprinklr (TX)
- …scope, product enhancements, change control processes, and risk mitigation plans. + Principal Project Manager will work in tandem with providers like Twilio, ... and Automation platform and integrations with customer systems** + The Principal Project Manager ensures that customer business requirements and KPIs are… more
- Charles Schwab (Austin, TX)
- … project management, as well as scaled agile methodology experience. This senior project manager role is a key member of Schwab's Service portfolio supporting ... finance industry together. The Schwab Technology Services (STS) Portfolio & Project Management (PPM) organization partners with Business and Technology Leaders to… more
- Corner Alliance (Chamblee, GA)
- …in meaningful ways to create results for the government. We are currently seeking an IT Project Manager with 10+ years of experience to join our team and fully ... embrace our core values. About the Role: As a Project Manager supporting our Federal government client, you will be trusted to provide project development,… more
- Orlando Utilities Commission (Orlando, FL)
- **OUC - The** **_Reliable_** **One** is presently seeking a **Technology Delivery Manager ** to join the Transformation division.At OUC, we don't just work - we're ... and transformation for future generations. We are seeking a technical project management professional to manage the business alignment, planning, development, and… more
- Philadelphia Gas Works (Philadelphia, PA)
- …a difference in your future - Become part of the PGW Team! ** MANAGER , VOICE & DATA INFRASTRUCTURE** **Responsibilities** Responsible for all internal and external ... Ethernet, frame relay, etc., as well as related support systems like IVR , Workforce Management, Fulltime recording, Network monitoring and access control. Manage the… more
- Walgreens (Deerfield, IL)
- …Employer, including disability/veterans. **Job ID:** 1507850BR **Title:** Manager , Customer Engagement Notifications **Company Indicator:** Walgreens **Employment ... 2 years of experience managing IT projects including definition, scope, requirements, project plans, cost estimates, schedules and forecasts. + At least 2 years… more
- Veolia North America (Laurel, MS)
- …agreement. **Position Purpose:** The main responsibility of the Customer Service Manager is to define, implement, nurture and deliver a results-oriented team ... system, the Advanced Metering Infrastructure (AMI), the Interactive Voice Response ( IVR ) system, customer website and portal, Idaho Public Utilities (IPUC)… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …ideal candidate will have prior design and development experience with IVR , contact center operations and enterprise telephony technologies. **SMUD Official ... authority, advanced technical knowledge, short and long-term planning responsibility, major project management responsibility and demonstrated mastery in two or more… more
- FirstEnergy (Reading, PA)
- …to emerging business requirements. + Leverages Cisco management tools, HP Operations Manager , HP Project and Portfolio Management (PPM), and other tools ... & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related… more
- City of Lakeland (Lakeland, FL)
- …Transfer Protocol(FTP), Customer Information System(CIS), Interactive Voice Response System( IVR ), reporting software(Cognos), advanced Oracle and Solid DB Structured ... Technology security best practices. This position requires an understanding of project management, system testing, functional testing, user acceptance testing for… more
- Capgemini (Orlando, FL)
- …Additionally, the senior director will be supported by a project management, strategy and architecture, network monitoring, tools, automation, reporting, ... / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network...data center (Nexus, F5 load balancers, NDFC), voice (PBX's, IVR 's, VoIP), security (firewalls, access control systems, ACL's), wireless… more
- TEKsystems (Chicago, IL)
- …*CCNP Collaboration Certification Skills: Telephony, contact center, voice, ucce, cisco call manager , genesys, calabrio, Cisco voice, Ivr Top Skills Details: ... customer experience and reduce operating costs. *Build and maintain project /technology related documentation, ensuring that accurate information is always available… more
- Access Dubuque (Dubuque, IA)
- …Assistant Dupaco Community Credit Union IT Security Intern Colony Brands, Inc. Project Manager - Construction Development Sedona Staffing Services Assistant ... at every step! **About MedOne:** MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent,… more
- Kyndryl (Boulder, CO)
- …requirements analysis, plan for milestones, manage engagement outcomes, and oversee project team members to manage toward engagement outcomes. + Articulate ... capabilities of contact center solutions + Building web/mobile apps to improve agent/ manager performance Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl… more
- ManpowerGroup (Charlotte, NC)
- …of programs and open issues. + Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and ... + Extensive PBX/ACD programming experience on Avaya ACM, working knowledge of IVR , call flows, vectors, and adjunct routing, system architecture, design principles… more
- MTA (New York, NY)
- …Salary Range, $45,125 - $56,406 DEPT/DIV: People - Centers of Excellence SUPERVISOR: Manager - Customer Management Center LOCATION: 333 West 34 Street New York, NY ... MTA and Department policies, practices and procedures + Support project activities including: requirements gathering, functional design & configuration, testing,… more
- TEKsystems (Seattle, WA)
- …and updates and assist with the transition to new versions. + Work closely with project manager and system administrators to configure Oracle NMS and OMA based ... teams to maintain existing integrations between NMS and peripheral systems (CCB, GIS, IVR , EMS/SCADA, AGA etc.) + Troubleshoot data exchange issues and ensure data… more
- ABBTECH Professional Resources, Inc. (VA)
- …and updates and assist with the transition to new versions. + Work closely with project manager and system administrators to configure Oracle NMS and OMA based ... teams to maintain existing integrations between NMS and peripheral systems (CCB, GIS, IVR , EMS/SCADA, AGA etc.) + Troubleshoot data exchange issues and ensure data… more
- Cisco (Research Triangle Park, NC)
- …Center Enterprise technologies ( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/ IVR , Cisco CTIOS, Cisco Finesse, CUIC. * Investigate and resolve incidents and ... complex problems and excels in collaborative problem-solving. Your analytical thinking and project management skills set you apart, and you have a knack for… more