• Principal Project Manager - CCaaS

    Sprinklr (TX)
    …scope, product enhancements, change control processes, and risk mitigation plans. + Principal Project Manager will work in tandem with providers like Twilio, ... and Automation platform and integrations with customer systems** + The Principal Project Manager ensures that customer business requirements and KPIs are… more
    Sprinklr (10/08/24)
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  • Project Manager / SaaS Based Company…

    Sprinklr (NJ)
    …. **Job Description** **What You'll Do** Sprinklr is looking for a Project Manager with experience in SaaS operations to manage enterprise-level ... Deployment Engineer, Platform Architect, Solutions Delivery, Delivery Consultant, Implementation Project Manager , Professional Services, Solution Delivery Consultant,… more
    Sprinklr (12/19/24)
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  • IT Project Manager

    Corner Alliance (Chamblee, GA)
    …in meaningful ways to create results for the government. We are currently seeking an IT Project Manager with 10+ years of experience to join our team and fully ... embrace our core values. About the Role: As a Project Manager supporting our Federal government client, you will be trusted to provide project development,… more
    Corner Alliance (11/02/24)
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  • Director - Service Technology

    ADP (Norfolk, VA)
    …Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. ... help the HRO's various functional areas manage their communications strategies through IVR , Genesys Voice and Chat channels, and Co-Browse solutions. This may… more
    ADP (12/21/24)
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  • Channel Manager /Senior Channel…

    Constellation (OH)
    …and much more. **PLEASE NOTE: This role can be filled at either the Channel Manager or Senior Channel Manager level. Please see below for compensation, position ... details, and requirements.** **Senior Channel Manager expected salary range** of $111,600 to $124,000, varies based on experience, along with comprehensive benefits… more
    Constellation (12/05/24)
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  • Consulting Manager - Healthcare, Physician…

    Huron Consulting Group (Chicago, IL)
    …it promotes a culture of respect, unity, collaboration, and personal achievement. As a Manager , you will have the unique ability to specialize in certain areas that ... and professional written and verbal communication skills; ability to set clear project team direction, develop key deliverables, escalate risks, and influence key… more
    Huron Consulting Group (11/26/24)
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  • Manager Unified Communications (40…

    Lancaster General Health (Lancaster, PA)
    …direct reports and development & execution of plans to achieve those goals. Manager oversees the development, implementation and support of a wide range of ... telecommunications projects for multiple end user departments. The Unified Communications Manager assists with the preparation of presentations, cost estimates for… more
    Lancaster General Health (11/21/24)
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  • Application Development & Support Supervisor

    State of Massachusetts (MA)
    …and maintenance efforts.** The*Application Development & Support Supervisor*will act as the project manager for small to mid-size projects following the MassDOT ... such as - Automatic call distribution (ACD), interactive voice response ( IVR ), Call recordings, Self Service Secure Payment services, Workforce Optimization and… more
    State of Massachusetts (12/19/24)
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  • Voice & Video Specialist

    FirstEnergy (Reading, PA)
    …to emerging business requirements. + Leverages Cisco management tools, HP Operations Manager , HP Project and Portfolio Management (PPM), and other tools ... & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related… more
    FirstEnergy (11/05/24)
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  • Business Systems Analyst I or II

    City of Lakeland (Lakeland, FL)
    …Transfer Protocol(FTP), Customer Information System(CIS), Interactive Voice Response System( IVR ), reporting software(Cognos), advanced Oracle and Solid DB Structured ... Technology security best practices. This position requires an understanding of project management, system testing, functional testing, user acceptance testing for… more
    City of Lakeland (11/05/24)
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  • Computer Specialist Series (Operations)

    MTA (Brooklyn, NY)
    …network management and monitoring systems such as SolarWinds, NNMI (Network Node Manager ), WUG (WhatsUpGold), Teoco, that monitors NYCT's ATS-A, PACIS, PSLAN, FCLAN, ... systems into the Authority data network, programming ACD and IVR systems, integrating voice recording systems into the PBX,...one year of which must have been in a project leader capacity or as a major contributor on… more
    MTA (12/24/24)
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  • Operations Delivery Director

    Capgemini (Orlando, FL)
    …Additionally, the senior director will be supported by a project management, strategy and architecture, network monitoring, tools, automation, reporting, ... / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network...data center (Nexus, F5 load balancers, NDFC), voice (PBX's, IVR 's, VoIP), security (firewalls, access control systems, ACL's), wireless… more
    Capgemini (10/23/24)
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  • Senior Product Owner- Business Intelligence

    Calabrio (Minneapolis, MN)
    …BI concepts and data visualization . Experience in product design, project management and business analytics + Excellent communication and interpersonal skills ... following types of products or tools: + WFM, ACD, IVR and related technologies + Performance management and evaluation...industry experience with 3-5 years in Product Owner, Product Manager or Business Analyst role + Experience with Agile… more
    Calabrio (12/22/24)
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  • Senior Telecommunications Engineer

    TEKsystems (Okemos, MI)
    …Avaya, specifically the contact center side of it 2. Experience with Avaya communication manager as this is the core of their system 3. Experience with reporting and ... IVR 4. Experience with AudioCodes/SIP Gateways Additional Skills &...infrastructure. * Manages projects within deadlines and provides weekly project status reports to management. * Provides support to… more
    TEKsystems (12/21/24)
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  • Specialist Consumer Engagement Svcs

    Nestle (Solon, OH)
    …identifying possible coaching opportunities + Maintains automated consumer information applications ( IVR ) content - facilitates updates as needed + Reviews and ... Marketing Calendar **Provides back up to other CES Specialist(s) and/or Manager (s) as requested** + Requires after-hours/weekend support on occasion **Subject Matter… more
    Nestle (11/24/24)
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