- Robert Half Technology (Phoenix, AZ)
- Description We are potentially seeking a Genesys Cloud Specialist with experience in Genesys Cloud migration and expertise in IVR (Interactive Voice Response), ... Cloud, ensuring smooth transition and minimal disruption to business operations. + IVR Design and Implementation: Develop, modify, and maintain IVR systems… more
- MTA (Brooklyn, NY)
- Computer Specialist Series (Operations) Job ID: 6510 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular ... 2024 Description Job Information: Title: Computer Associate I-III / Computer Specialist I-IV (Operations) Opening Date: 1/16/2024 Closing Date: 2/12/2024 Authority:… more
- FirstEnergy (Reading, PA)
- …& video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related ... Video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). **CCNP or CCVP preferred.** 3.… more
- AIG (Jeffersonville, IN)
- Apple Tier 2 Operations Support Specialist Status: Full-Time Location Jeffersonville, In Who we are American International Group, Inc. (AIG) is a leading global ... diversified, multi-channel distribution network. Position Overview: The T2 Operations Support Specialist will work directly with Apple warranty customers, Apple, and… more
- Fedcap (Lewiston, ME)
- …looking for a mission-driven, outgoing and professional individual to become a Placement Specialist ! Also known as a Job Developer, this person will build and ... volunteer and/or employment opportunities for program participants. The Placement Specialist role is an integral member of the team...requirements/hours, and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help… more
- NextEra Energy (Juno Beach, FL)
- **Workforce Optimization Specialist ** **Date:** Dec 23, 2024 **Location(s):** Juno Beach, FL, US, 33408 **Company:** NextEra Energy **Requisition ID:** 84660 is the ... are seeking a highly motivated and detail-oriented Workforce Optimization Specialist to join our dynamic contact center team. The...IT support. o Stay up to date on CXOne, IVR , and contact center best practices. Performance Analysis &… more
- City of Missoula, MT (Missoula, MT)
- Software Application Specialist Print (https://www.governmentjobs.com/careers/missoulacity/jobs/newprint/4741656) Apply Software Application Specialist Salary ... a passion for technology, problem-solving, and collaboration! The Software Application Specialist position maintains and improves the existing City of Missoula… more
- Robert Half Finance & Accounting (Howell, NJ)
- …near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist . * Create and submit reports: collection accounts, account write-offs * Apply ... with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR , and through the company website/web portal. * Supporting the collection… more
- Nestle (Solon, OH)
- …identifying possible coaching opportunities + Maintains automated consumer information applications ( IVR ) content - facilitates updates as needed + Reviews and ... and maintains Marketing Calendar **Provides back up to other CES Specialist (s) and/or Manager(s) as requested** + Requires after-hours/weekend support on occasion… more
- Centene Corporation (Topeka, KS)
- …workplace flexibility. **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
- Vanguard (Malvern, PA)
- …eight years of work experience within Digital Channel Analytics (Web, Mobile, IVR etc.) + Undergraduate degree or equivalent combination of training and experience ... within quantitative fields such as Mathematics, Engineering, Operations Research etc. Graduate degree preferred + You are intrigued by the challenge of building capabilities and high performing teams within a dynamic business environment. + Strong partnership… more
- Bank OZK (Ozark, AR)
- …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Columbus, OH)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Metairie, LA)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
- ChenMed (Plantation, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Chicago, IL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Detroit, MI)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Jacksonville, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
- ProSphere Tek (Bethesda, MD)
- …Avaya CM, AES, CMS, ACR, voice mail, Avaya/Verint WFO call recording, IVR , Forum, Verasmart, speech analytics, and CTI components. The Lead Engineer will ... Aura Applications is essential. + Holdings of AIPS (Avaya Implementation Professional Specialist ), ASPS (Avaya Support Professional Specialist ), and ACSS (Avaya… more
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