• Genesys Cloud Specialist

    Robert Half Technology (Phoenix, AZ)
    Description We are potentially seeking a Genesys Cloud Specialist with experience in Genesys Cloud migration and expertise in IVR (Interactive Voice Response), ... Cloud, ensuring smooth transition and minimal disruption to business operations. + IVR Design and Implementation: Develop, modify, and maintain IVR systems… more
    Robert Half Technology (12/20/24)
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  • Computer Specialist Series (Operations)

    MTA (Brooklyn, NY)
    Computer Specialist Series (Operations) Job ID: 6510 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular ... 2024 Description Job Information: Title: Computer Associate I-III / Computer Specialist I-IV (Operations) Opening Date: 1/16/2024 Closing Date: 2/12/2024 Authority:… more
    MTA (12/24/24)
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  • Voice & Video Specialist

    FirstEnergy (Reading, PA)
    …& video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related ... Video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). **CCNP or CCVP preferred.** 3.… more
    FirstEnergy (11/05/24)
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  • Apple Tier 2 Operations Support Specialist

    AIG (Jeffersonville, IN)
    Apple Tier 2 Operations Support Specialist Status: Full-Time Location Jeffersonville, In Who we are American International Group, Inc. (AIG) is a leading global ... diversified, multi-channel distribution network. Position Overview: The T2 Operations Support Specialist will work directly with Apple warranty customers, Apple, and… more
    AIG (11/26/24)
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  • Placement Specialist

    Fedcap (Lewiston, ME)
    …looking for a mission-driven, outgoing and professional individual to become a Placement Specialist ! Also known as a Job Developer, this person will build and ... volunteer and/or employment opportunities for program participants. The Placement Specialist role is an integral member of the team...requirements/hours, and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help… more
    Fedcap (10/05/24)
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  • Workforce Optimization Specialist

    NextEra Energy (Juno Beach, FL)
    **Workforce Optimization Specialist ** **Date:** Dec 23, 2024 **Location(s):** Juno Beach, FL, US, 33408 **Company:** NextEra Energy **Requisition ID:** 84660 is the ... are seeking a highly motivated and detail-oriented Workforce Optimization Specialist to join our dynamic contact center team. The...IT support. o Stay up to date on CXOne, IVR , and contact center best practices. Performance Analysis &… more
    NextEra Energy (12/24/24)
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  • Software Application Specialist

    City of Missoula, MT (Missoula, MT)
    Software Application Specialist Print (https://www.governmentjobs.com/careers/missoulacity/jobs/newprint/4741656) Apply  Software Application Specialist Salary ... a passion for technology, problem-solving, and collaboration! The Software Application Specialist position maintains and improves the existing City of Missoula… more
    City of Missoula, MT (11/27/24)
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  • Senior Credit and Collections Specialist

    Robert Half Finance & Accounting (Howell, NJ)
    …near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist . * Create and submit reports: collection accounts, account write-offs * Apply ... with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR , and through the company website/web portal. * Supporting the collection… more
    Robert Half Finance & Accounting (12/13/24)
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  • Specialist Consumer Engagement Svcs

    Nestle (Solon, OH)
    …identifying possible coaching opportunities + Maintains automated consumer information applications ( IVR ) content - facilitates updates as needed + Reviews and ... and maintains Marketing Calendar **Provides back up to other CES Specialist (s) and/or Manager(s) as requested** + Requires after-hours/weekend support on occasion… more
    Nestle (11/24/24)
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  • Quality Improvement Specialist Senior

    Centene Corporation (Topeka, KS)
    …workplace flexibility. **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
    Centene Corporation (11/10/24)
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  • Technical Product Owner, Senior Specialist

    Vanguard (Malvern, PA)
    …eight years of work experience within Digital Channel Analytics (Web, Mobile, IVR etc.) + Undergraduate degree or equivalent combination of training and experience ... within quantitative fields such as Mathematics, Engineering, Operations Research etc. Graduate degree preferred + You are intrigued by the challenge of building capabilities and high performing teams within a dynamic business environment. + Strong partnership… more
    Vanguard (12/20/24)
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  • Call Center Specialist (Customer Service)

    Bank OZK (Ozark, AR)
    …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
    Bank OZK (12/20/24)
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  • Interventional Radiology Tech

    Covenant Health Inc. (Knoxville, TN)
    …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
    Covenant Health Inc. (10/16/24)
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  • Care Coordinator

    ChenMed (Columbus, OH)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (10/05/24)
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  • Referral Coordinator II

    ChenMed (Metairie, LA)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
    ChenMed (12/24/24)
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  • Patient Referral Coordinator

    ChenMed (Plantation, FL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (12/17/24)
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  • Referral Coordinator-Bilingual Spanish

    ChenMed (Chicago, IL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (12/15/24)
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  • Insurance Referral Coordinator

    ChenMed (Detroit, MI)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (12/12/24)
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  • Care Coordinator 2

    ChenMed (Jacksonville, FL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
    ChenMed (11/15/24)
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  • Avaya Communications Manager Lead Engineer

    ProSphere Tek (Bethesda, MD)
    …Avaya CM, AES, CMS, ACR, voice mail, Avaya/Verint WFO call recording, IVR , Forum, Verasmart, speech analytics, and CTI components. The Lead Engineer will ... Aura Applications is essential. + Holdings of AIPS (Avaya Implementation Professional Specialist ), ASPS (Avaya Support Professional Specialist ), and ACSS (Avaya… more
    ProSphere Tek (10/22/24)
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