- Teleperformance USA (Port Saint Lucie, FL)
- …happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! ... site. Minimum of 6 months experience required, 1 year preferred in building maintenance. Flexible to work any 5...communication and reporting via emails, messaging applications, work order ticketing systems. Ability to read and follow verbal and… more
- Horizon Air (Seatac, WA)
- …that are all designed to take you places. **Role Summary** The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest ... and resolving complaints, and performing various tasks in baggage, ticketing , check-in and boarding flights. **Key Duties** + Assist...+ Must be authorized to work in the US ** Preferred ** + A minimum of 1 year of customer… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN16560N **Job Title** Cashier **Working Title** Box Office Ticket Agent **Career Progression Track** A **Track Level** **FLSA Code** Nonexempt **Patient ... weekends based on performance schedule. In addition, PTC also manages the ticketing for the University of Utah Theatre Department. **Responsibilities** Duties would… more
- Horizon Air (Wenatchee, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Pacific Aviation (San Francisco, CA)
- …Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. ... uniforms to ensure your success. Your Role As an Airline Customer Service Agent , you'll work directly with one of our international airline clients, with… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT… more
- Ivyhill Technologies LLC (College Park, MD)
- …them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems. ... regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge across key… more
- GE Appliances, a Haier company (Louisville, KY)
- …developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales ... roadmap to deliver productivity goals, grow revenue, and improve owner and agent experiences. + Evaluate AI platform / toolsets for efficiency and cost,… more
- Walmart (Bentonville, AR)
- …north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead product direction ... of the contact center platform with enterprise systems such as **CRM, ticketing , and AI/ML services** . + Partner with Infrastructure, Security, and Compliance… more
- Intercontinental Exchange (ICE) (Provo, UT)
- Overview **Job Purpose** The Help Desk Agent is responsible for answering all Member and non-Member inquiries received via phone, email, or fax. Help Desk Agents ... MERS Systems and databases. + Track all inquiries in ticketing database + Maintain production requirements as defined in...years of Service Desk or Technical Help Desk experience, preferred + Mortgage/Legal Industry knowledge, preferred +… more
- Rubrik (Boston, MA)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing /ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + ... ability to produce high‑quality architecture documentation and enablement materials. ** Preferred Qualifications:** + Experience working at or closely with ISVs… more
- conEdison (New York, NY)
- …required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and omnichannel capabilities, required. + Experienced ... in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful… more
- Leidos (Orlando, FL)
- …issues. The help desk specialist will be responsible for logging all calls in the ticketing system and escalating issues to the next level when needed. + Works to ... Experience in handling sensitive data for commercial and/or Government customers ** Preferred Qualifications:** + Hands-on Experience with PC Applications- M365 +… more
- Teleperformance USA (Port Saint Lucie, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... the Port Saint Lucie site.** + **Minimum of 6 months experience required, 1 year preferred in building maintenance.** + **Flexible to work any 5 days of the week… more
- The Joint Commission (Oak Brook, IL)
- …Minimum 5 years customer service experience, with a focus on web application support preferred : Salesforce or Remedy Help Desk Ticketing System a plus. 1. Strong ... chat technologies like Skype, MS Teams, etc. Experience working with live agent chat a plus. 1. Solid interpersonal skills, working within cross-functional teams,… more
- Steampunk (Mclean, VA)
- …to be in office 4 days per week + Knowledge of Steampunk IT/Azure Systems ** Preferred Skills:** + Associate or bachelor's Degree in a Technical Related Field + Azure ... Active Directory/Intune integration experience + FreshService or similar IT ticketing system + Audio and Video Experience + Experience with the Slack and Microsoft… more
- Validity (Tampa, FL)
- … Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the use ... of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain… more
- PagerDuty (Carson City, NV)
- …requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we use ... laws, regulations, and industry standards related to compensation and HR analytics ** PREFERRED QUALIFICATIONS:** + Experience in a high tech public B2B SaaS… more
- Leidos (Lorton, VA)
- …and/or Nessus for vulnerability management (configuration, policy creation, agent management, reporting). + Solid understanding of vulnerability management ... including the ability to produce clear procedures, diagrams, and reports. ** Preferred Qualifications** + Experience with configuration management tools (eg, Ansible,… more
