- DISH Network (Englewood, CO)
- …Responsibilities** Our Wireless Escalations team acts as business managers for the entire agent ticketing system--providing ticketing insights to improve the ... while interacting with our customers. **Key Responsibilities:** + Provide subject matter expert support for ticket strategy and design + Manage ticket KPIs such as… more
- US Signal Company LLC (Des Moines, IA)
- …through the provision of managed services and professional services. We are seeking a Technical Support Agent to join our team in Des Moines, IA. This role is ... Sunday through Tuesday and every other Wednesday. The Technical Support Agent is responsible for all level...tickets for incoming customer calls utilizing US Signal proprietary ticketing software + Probe customers for most valuable information… more
- NCR VOYIX (Atlanta, GA)
- …world to your local favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a "Sensitive" ... Base Systems, hardware troubleshooting Summary of Duties: The L1 Support Agent will work in a fast-paced...+ Documentation and incident management using the USPS 'ServiceNow ticketing system. + Ordering replacement parts. + Other customer… more
- OVHcloud (Reston, VA)
- Job Summary OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support ... service for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk) + IT degree or 3+ years of experience in… more
- Insight Global (Austin, TX)
- …Help Desk candidates. For this position, all candidates will provide 24/7 remote technical support to all non-retail store associates. The help desk agent will ... Computer hardware, including desktops, laptops, tablets, and Macs. Additionally, the help desk agent will be responsible for following all steps in Service Now to… more
- Guidehouse (Tampa, FL)
- **Job Family** **:** User Support **Travel Required** **:** None **Clearance Required** **:** None **What You Will Do** **:** Guidehouse is looking for an IT ... professional with experience providing technical support in a fast-paced, service-oriented environment. As part of...+ Create tickets and document all activities in helpdesk ticketing systems + Escalate more complex problems or unresolved… more
- Epsilon, Inc (Greenville, SC)
- **Service Desk Agent I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... Customer's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for all US Patent...services for USPTO. **An average day:** As Service Desk Agent I, you will perform Tier I and Tier… more
- House of Blues (Los Angeles, CA)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a… more
- Insight Global (Austin, TX)
- …candidates. For this position, all candidates will provide 24/7 remote technical support to all retail store associates and non-retail store associates. The help ... desk agent will be responsible for following all steps in...changes, payments, deliveries, will calls and installs This technical support specialist will work within ServiceNow to track personal… more
- Pacific Aviation (Seattle, WA)
- …the airport, we have the perfect opportunity for you. As an Airline Customer Service Agent , you'll enjoy: + Variety: You'll be part of a well-oiled team that manages ... the whole passenger experience, from ticketing to boarding. The clock is always ticking, and...provide a parking discount, uniforms, and paid training to support your success. For over 25 years, Pacific Aviation… more
- Pacific Aviation (Morrisville, NC)
- …the airport, we have the perfect opportunity for you. As an Airline Customer Service Agent , you'll enjoy: + Variety: You'll be part of a well-oiled team that manages ... the whole passenger experience, from ticketing to boarding. The clock is always ticking, and...per hour. We provide uniforms, and paid training to support your success. For over 25 years, Pacific Aviation… more
- Pacific Aviation (San Francisco, CA)
- …the airport, we have the perfect opportunity for you. As an Airline Customer Service Agent , you'll enjoy: + Variety: You'll be part of a well-oiled team that manages ... the whole passenger experience, from ticketing to boarding. The clock is always ticking, and...or employee parking permit, uniforms, and paid training to support your success. For over 25 years, Pacific Aviation… more
- ZOLL Medical Corporation (San Francisco, CA)
- …to assist with AED swap outs. Essential Responsibilities: . A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic ... of Pads & Batteries as needed o Post Event support and data retrieval from AEDs o Reporting issues...AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects… more
- Nuspire, LLC (Commerce Township, MI)
- Service Desk Agent www.nuspire.com/careers About Nuspire: Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize ... Agents are responsible for processing and initial triage of support issues for Nuspire clients and projects. Service Desk...DLP, etc. + Critical thinking + Experience with a Ticketing System + Experience with Documentation + Associates or… more
- Delta Air Lines, Inc. (Madison, WI)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... go, and assist them on the computer with their ticketing and baggage check-in process. This position is an...life insurance benefits. * Family care assistance through fertility support , surrogacy and adoption assistance, lactation support ,… more
- Delta Air Lines, Inc. (West Palm Beach, FL)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... need to go, and assist them on the computer with their ticketing and baggage check-in process. This position is an entry-level position. Our leaders provide… more
- Live Nation (Tacoma, WA)
- Job Summary: BOX OFFICE AGENTLocation: Tacoma, WashingtonDivision: Ticketmaster NA ( Support & Ops)Line Manager: Box Office ManagerContract Terms: Seasonal/Casual, ... are searching for individuals to fill several Box Office Agent roles in the Tacoma area to servicevarious events....(BEHAVIOURAL SKILLS) + Basic foundation and understanding of event ticketing + Strong verbal and written communication skills +… more
- Insight Global (Austin, TX)
- …comfortable working any day/any time. This person will provide remote technical support to internal retail store associates (cashiers, back office associates, etc) ... Skills and Requirements * 1+ year of remote customer support experience * Comfortable working in a 24/7 call...of the week * Experience with ServiceNow or similar ticketing systems null We are a company committed to… more
- Mohegan Sun (Uncasville, CT)
- …Responsibilities: + Distributes will call for all ticketed events + Helps support related in-house departments, as needed + Maintains confidentiality in regards to ... Mohegan Sun gift card database system + Proficiency in Box Office ticketing software and other applicable computer programs Physical Demands and Work Environment:… more
- Insight Global (Miami, FL)
- …this role you will be focused on providing best in class Guest Support for guests ordering in-store, and across apps/websites. Other responsibilities include but are ... *Minimum 2 years Customer Service experience *Experience with Zendesk, Freshdesk or other ticketing systems null We are a company committed to creating diverse and… more