- Public Consulting Group (Harrisburg, PA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk support platform, implement best practices, and ensure that customer tickets are being addressed… more
- Carnival Cruise Line (Seattle, WA)
- …an effortless, personalized vacation. We're looking for an amazing Air Customer Service Agent . The Air Customer Service Agents are responsible for working with teams ... across Holland America Group while providing support for Guest Travel by assisting in monitoring phone...Princess is looking for in its Air Customer Service Agent . Is this you? **Responsibilities** + Answer phone calls/chat… more
- National Vision (Duluth, GA)
- …as needed. What Would You Do? The Specifics. + Works with our SERVE ticketing system to provide 1st-level support for all company associates. + Provides ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...High School Diploma or equivalent (Required). Additional Skills + Ticketing System experience (Service Now Preferred) + HRIS system… more
- Robert Half Technology (Covington, GA)
- Description What You'll Be Doing: + First-level support for Cellular users in a Call Center environment + Serve as the initial support contact for customers ... SIMs, rebooting devices, and verifying account details. + Provide Technical Support when problems involve backend provisioning, network outages, number porting… more
- ZOLL Medical Corporation (Miami, FL)
- …to assist with AED swap outs. Essential Responsibilities: . A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic ... of Pads & Batteries as needed o Post Event support and data retrieval from AEDs o Reporting issues...AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects… more
- AAA Mid Atlantic (Forks, WA)
- Become a Corporate Travel International Agent with AAA Club Alliance! We are seeking an experienced Corporate Travel International Agent to join our dynamic ... GDS are required. + Knowledge of domestic and international faring, ticketing procedures, and commission structures. + Demonstrated professional customer service… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... support for all users experiencing problems with the clinical...technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC… more
- Delta Air Lines, Inc. (Kansas City, MO)
- …mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our customers, guide them to where they ... go, and assist them on the computer with their ticketing and baggage check-in process. This position is an...life insurance benefits. + Family care assistance through fertility support , surrogacy and adoption assistance, lactation support ,… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position ... of troubleshooting, reproduction steps, plus any measures taken toward resolution. 6. Support and educate Virtuoso network in the use of all Virtuoso sales… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team! This role supports Member/non-Member sales and ... including working knowledge of an automated airline reservation and ticketing system as well as proficiency in utilizing online...experiences to enable us to meet our goals and support our values while serving our Members and customers.… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and...and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document… more
- Mohegan Sun (Uncasville, CT)
- …Responsibilities: + Distributes will call for all ticketed events + Helps support related in-house departments, as needed + Maintains confidentiality in regards to ... Mohegan Sun gift card database system + Proficiency in Box Office ticketing software and other applicable computer programs Physical Demands and Work Environment:… more
- Deloitte (New York, NY)
- …internal and external users via email, phone, and chat; maintain SLAs using a ticketing system. + Analyze, resolve, and track support incidents or requests, ... the US Tax Transformation technology team. This is an exciting opportunity to support global execution of Deloitte's tax strategy as we shift from "doing digital"… more
- US Tech Solutions (South Jordan, UT)
- …across all interactions. **Communication & Documentation:** + Clearly document all support interactions in the ticketing system, including problem details, ... **Job Title: IT Support ** **Duration: 12 Months** **Location: South Jordan, UT...paced work environment** **Executive Summary:** The IT Service Desk Agent is the first point of contact for end… more
- NuAxis Innovations (Washington, DC)
- …+ All work will be contained and documented in the agency's Remedy ticketing system. ** Support -Shared Equipment Handling:** Document the sign-in and sign-out of ... training. The Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk. Work is performed under supervision.… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will be responsible for...will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in… more
- Centene Corporation (Carson City, NV)
- …**Position Purpose:** Primary contact for assigned market(s) for all Sales Support functions from onboarding, certifications and commissions. Thrives in a fast ... evaluations, training, rapid disenrollment's, etc. + Communicates the status of agent certification and re-certification with the field. + Coordinates all activities… more
- GE Appliances, a Haier company (Louisville, KY)
- …consumer durables, home appliances, or electronics industries. + Background in remote agent workforce support , including logistics and IT coordination. + ... Director to lead the transformation of our consumer and customer support operations through AI-driven technologies, digital tools, and automation. This leader… more
- Montage Marketing Group (Rockville, MD)
- …experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership ... to create and execute effective security compliance and systems administration strategies in support of our agency. This is a full-time, exempt position working a… more
- Ivyhill Technologies LLC (College Park, MD)
- …for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone ... them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems.… more
