- PrimeFlight Aviation Services (Jamaica, NY)
- …Agent ensures a smooth and positive passenger experience by providing guidance, support , and information in ticketing and check-in areas, using strong ... a busy airport environment. **WHAT IT'S LIKE TO WORK AS A TICKET GUIDE AGENT ** + Greet passengers and provide directional assistance: Offer a warm welcome and guide… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... support for all users experiencing problems with the clinical...technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- Pacific Aviation (San Francisco, CA)
- …Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. ... team through potlucks, happy hours, and personalized appreciation programs. 6. Comprehensive Support : + Benefit from a discounted BART Clipper card or employee… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and...and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document… more
- The Joint Commission (Oak Brook, IL)
- …1. Minimum 5 years customer service experience, with a focus on web application support preferred: Salesforce or Remedy Help Desk Ticketing System a plus. 1. ... **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical...like Skype, MS Teams, etc. Experience working with live agent chat a plus. 1. Solid interpersonal skills, working… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will be responsible for...will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in… more
- Leidos (Orlando, FL)
- …our Orlando, FL office. This is an exciting opportunity to use your experience to support a program which is a top modernization priority for the Department of the ... all the services across the Department of War. All support is provided via phone, and the help desk...will be responsible for logging all calls in the ticketing system and escalating issues to the next level… more
- Intercontinental Exchange (ICE) (Provo, UT)
- Overview **Job Purpose** The Help Desk Agent is responsible for answering all Member and non-Member inquiries received via phone, email, or fax. Help Desk Agents ... to work in all MERS Systems and databases. + Track all inquiries in ticketing database + Maintain production requirements as defined in the client's Service Level… more
- Montage Marketing Group (Rockville, MD)
- …experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership ... to create and execute effective security compliance and systems administration strategies in support of our agency. This is a full-time, exempt position working a… more
- Ivyhill Technologies LLC (College Park, MD)
- …for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone ... them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder inquiries or problems.… more
- City Winery (Pittsburgh, PA)
- …managers, and artist teams * Identify artists with multi-market potential and support routing opportunities across the City Winery network * Assist in developing ... markets * Monitor ticket sales performance and adjust booking strategies to support sell-through and profitability * Ensure appropriate on-sale timing and alignment… more
- MyFlorida (Tallahassee, FL)
- …Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This position is ... customer call documentation and tracking system, such as a ticketing system. Experience in a Help Desk/Call Center environment...Tier 1 Help Desk position that primarily provides application support to the ACCESS Florida System and other ACCESS… more
- GE Appliances, a Haier company (Louisville, KY)
- …consumer durables, home appliances, or electronics industries. + Background in remote agent workforce support , including logistics and IT coordination. + ... Director to lead the transformation of our consumer and customer support operations through AI-driven technologies, digital tools, and automation. This leader… more
- Public Consulting Group (Columbus, OH)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- Leidos (Laurel, MD)
- …Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a ... in National Security!** **Job Summary:** Systems/Network administrator will provide support for implementation, troubleshooting and maintenance of Information Technology… more
- General Dynamics Information Technology (Norfolk, VA)
- …**Public Trust/Other Required:** None **Job Family:** Field Service and Support **Skills:** End User Support ,Field Service Engineering,Network Administration ... theories and write reports to outline issues and solutions. + Provide IT support throughout area of responsibility + Utilize ServiceNow for change management, … more
- AAA Mid Atlantic (Wilmington, DE)
- …meetings to propose system changes and ensure workflow alignment for both consumer and travel agent bookings. Support + Acts as a subject matter expert to assist ... Alliance is hiring a Travel Systems Specialist to join our growing Travel Support team! This System Specialist will be responsible for the testing, enhancement, and… more
- Rubrik (Boston, MA)
- …enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs ... for typical customer and MSP use cases. Presales & Solution Architecture + Support strategic sales and partner opportunities that rely on new or enhanced services:… more
- Leidos (Lorton, VA)
- …your experience helping the Homeland Enterprise Information Technology Secure Services & Support (HEITS) Program contracted mission.In this mission we support ... maintain Tenable platforms (Tenable.sc, Nessus, Nessus Agents, connectors) to support continuous vulnerability scanning. + Develop and maintain scanning policies,… more