- Teleperformance USA (Port Saint Lucie, FL)
- …this role requires communication and reporting via emails, messaging applications, work order ticketing systems . Ability to read and follow verbal and written ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...regulations compliance Responsible for maintaining fire & life safety systems compliance Responsible for compliance with company security policies… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with ... the use of AI to improve support efficiency and effectiveness. + Experience in Email Marketing SaaS a plus. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and… more
- Horizon Air (Seatac, WA)
- …that are all designed to take you places. **Role Summary** The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest ... inquiries and resolving complaints, and performing various tasks in baggage, ticketing , check-in and boarding flights. **Key Duties** + Assist guests with travel… more
- Alaska Airlines (Portland, OR)
- …that are all designed to take you places. **Role Summary** The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). ... responds to guest inquiries and performs various tasks in ticketing , check-in, and boarding areas. This is a union...challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees.… more
- ClearlyAgile (Tampa, FL)
- …calling, tool use, or API integration to extend agent capabilities. System Integration + Connect agents to internal systems , databases, knowledge bases, ... AI Agent Developer (LLM Specialist) Role Overview The AI...This role focuses on enabling complex workflows, reasoning capabilities, system integration, and secure data interaction across enterprise environments.… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN16560N **Job Title** Cashier **Working Title** Box Office Ticket Agent **Career Progression Track** A **Track Level** **FLSA Code** Nonexempt **Patient ... weekends based on performance schedule. In addition, PTC also manages the ticketing for the University of Utah Theatre Department. **Responsibilities** Duties would… more
- University of Southern California (Los Angeles, CA)
- …to supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health ... The Service Desk Agent I is responsible for supporting the end...problems with the clinical application software suite, various operating systems , business productivity software, network and wifi connectivity and… more
- Horizon Air (Wenatchee, WA)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- Pacific Aviation (Los Angeles, CA)
- …If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in ... exceptional service to some of the world's finest airlines. As a Customer Service Agent , you'll play a crucial role in ensuring a smooth airport journey for… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …according to assigned criticality and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document all user ... Support enterprise IT services and end-user technologies, including: Operating systems (Windows, macOS), Office productivity platforms (Microsoft 365), Cloud… more
- SkyWest Airlines (Roswell, NM)
- …as needed + Conduct briefings and meetings with station personnel + Cross Utilized Agent Duties as required **Minimum Requirements** + Be at least 18 years of age ... goal oriented + Ability to work under pressure + Thorough understanding of ticketing /gate/ramp procedures + Ability to lift 50+ pounds consistently, with or without… more
- Montage Marketing Group (Rockville, MD)
- …contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and ... for a great opportunity to drive organizational strategy and lead hands-on helpdesk/ systems administration efforts? Do you have a strong background in developing and… more
- Leidos (Laurel, MD)
- …communication of status to agency management and internal customers + Use a ticketing system , document repository, and customer tools and applications. + ... support for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any processes related… more
- AAA Mid Atlantic (Wilmington, DE)
- …working in the travel industry, including work with a central reservation and ticketing system . + Certified Travel Associate (CTA) designation required within 2 ... AAA Club Alliance is hiring a Travel Systems Specialist to join our growing Travel Support...Specialist to join our growing Travel Support team! This System Specialist will be responsible for the testing, enhancement,… more
- MyFlorida (Tallahassee, FL)
- …years using the Florida System . Knowledge of customer call documentation and tracking system , such as a ticketing system . Experience in a Help Desk/Call ... DCF systems and business partners. Accurately documents and assigns all ticketing system incidents and requests as well as validate customer demographic… more
- Ivyhill Technologies LLC (College Park, MD)
- …and office equipment such as Microsoft Office, copiers/scanners, fax machines, phones and ticketing systems + Comply with helpdesk and government agency policies ... new regulatory policies, solution codes, resolution steps, and familiarity with the ticketing /telephony system + Possess and apply a comprehensive knowledge… more
- GE Appliances, a Haier company (Louisville, KY)
- …operations (eg, automated status dashboards, form-fillers, API integrations for ticketing systems ). **Cross-Functional Collaboration (10%):** + Partner with ... developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales… more
- General Dynamics Information Technology (Norfolk, VA)
- …support throughout area of responsibility + Utilize ServiceNow for change management, ticketing system and asset inventory + Coordinate troubleshooting efforts ... configuration, and/or enhancement of company technical products, programs, and systems . On-site engineering technicians who utilize analytical and critical thinking… more
- conEdison (New York, NY)
- …+ Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems , and custom enterprise applications, required. + Experienced ... including configuring dashboards, alerts, and incident response processes to ensure system reliability, required. + Proven expertise in implementing Google CCaaS and… more
- Leidos (Lorton, VA)
- …Tenable scan results; validate true positives vs false positives and work with system and application owners to drive timely remediation. + Map vulnerabilities and ... document all changes to the security posture of the system and provide those documents to the government for...5-8+ years of hands-on experience administering and securing Linux systems in an enterprise environment. + Active TS/CI government… more
