- CoreCivic (Brentwood, TN)
- …is preferred. + Experience with network monitoring tools (eg SolarWinds, PRTF, Nagios), ticketing systems and incident management tools is preferred. + Must ... more
- Robert Half Technology (Seattle, WA)
- …hardware, software, and network-related issues. + Monitor and manage the IT ticketing system , ensuring timely resolution and accurate documentation. + Support ... more
- CACI International (Annapolis Junction, MD)
- …Resolution and Ticket Management:** + Handle resolution of technical issues and manage ticketing systems to ensure timely resolution in accordance with SLA ... more
- Intermountain Health (Heber City, UT)
- …minor computer issues. + Adequately documents notes and resolution to issues in ITIL ticketing system . + Updates support staff regularly on the status of ... more
- Evolent (Columbus, OH)
- …Deliver end-user support by conducting root cause analysis and resolving issues through ticketing system . + Create and maintain detailed documentation for the ... more
- CACI International (Annapolis Junction, MD)
- …+ Knowledge of RMF, Trellix ePO, NESSUS, SCAP, and vulnerability scanning + ServiceNow Ticketing System + Shell scripting to automate tasks and manipulate data ... more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Engineering **Skills:** Cybersecurity,Networks,Security Practices **Experience:** 6 + ... more
- Edwards Lifesciences (Naperville, IL)
- …cyclical audits and mass updates + Evaluate incoming tickets in the Salesforce ticketing system Development + Manage and customize Objects, Fields, Tabs, ... more
- Shuvel Digital (VA)
- …with AWS Microservices + Experience in supporting 24x7x365 operations. + Knowledge of ticketing systems such as ServiceNow and JIRA Desired Skills and ... more
- Robert Half Technology (Pleasant Prairie, WI)
- …for response and resolution * Keep accurate records in the Help Desk ticketing system * Handle the installation, configuration, and upgrading of computer ... more
- Hyundai Autoever America (Fountain Valley, CA)
- 10766 - Senior Systems Engineer (O365/Azure) PURPOSE: The Sr. Systems Engineer is responsible for ensuring server, storage, and backup environments meet ... more
- Amazon (Bellevue, WA)
- …to report on the health of ground infrastructure - Integrate with existing systems such as trouble ticketing , dashboards, and metrics tools and services ... more
- System One (Washington, DC)
- …cases; initiating tests and then analyzing and reporting the test results in the ticketing system . * Proactively seek and identify opportunities to use process ... more
- System One (Cedar Knolls, NJ)
- …teams effectively. + Deep understanding of IT service management best practices and ticketing systems . + Ability to handle escalated technical calls and support ... more
- Tarleton State University (Stephenville, TX)
- …Staff Job Description The Supervisor of the Campus Events Box Office leads all ticketing functions for events held on campus, with the exception of Tarleton State ... more
- Stratus Solutions (College Park, MD)
- …and Windows environments through various channels, including phone, email, chat, and ticketing systems (JIRA/Confluence). This role not only involves supporting ... more
- NANA Regional Corporation (Falls Church, VA)
- …and meet deadlines while actively documenting all work performed via designated ticketing system (ServiceNow preferred). + Team player. + Outstanding Customer ... more
- Red River (Lexington, MA)
- …policies, compliance policies, and app protection for various device types + Ticketing system /SLA experience (ServiceNow preferred) + Intermediate knowledge of ... more
- Robert Half Technology (Dallas, TX)
- …implementation of the IVR system * Manage and maintain the Fresh Desk ticketing system * Utilize the WMS by Datascan effectively * Perform application ... more
- NBC Universal (Glendale, CA)
- …debugging for most departments + Provide outstanding end-user support through phone call, ticketing system (Jira), and deskside visits + Create new tools to ... more