- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona Onsite Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... or equivalent preferred Customer service experience in a call center environment Help desk or technical support experience preferred Knowledge and experience of… more
- CACI International (Fort George G Meade, MD)
- …Percentage of Travel Required: None Type of Travel: None The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...and manage multiple pri or ities. Desired: - Prior Help Desk experience ( 1 -2 years). Prior IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... compliant with Identity & Access Control Management (ICAM) policy. Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Support… more
- Lockheed Martin (Hanover, MD)
- …components, along with implementing operating systems enhancements to improve reliability and performance Provide Tier 1 ( Help Desk) and Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide support for the dispatch system and hardware problems and remains involved… more
- Amentum (Hanover, MD)
- …Manages the daily activities of configuration and operation of IT systems Provides Tier 1 ( Help Desk) problem identification, diagnosis, and resolution ... Your Impact: Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Linux… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support… more
- Christus Health (Beaumont, TX)
- …skills and experience, apply today. PRN - Tier Plan available - Flexible Schedule! Tier 1 : Base rate off experience, 3 shifts in a 6-week schedule Tier ... 2: $40/hr for 6 shifts in a 6-week schedule Tier 3: $45/hr for 12 shifts in a 6-week...delegates to other care providers as a means to help manage the clinical situation. Responsibilities: Meets expectations of… more
- Christus Health (Jasper, TX)
- …that allows you to pick your rate! PRN - Tier Plan available - Flexible Schedule Tier 1 : $40/hr. for 6 shifts in a 6 week schedule Tier 2: $45/hr. ... for 12 shifts in a 6 week schedule Tier 3: $50/hr. for 18 shifts in a 6...delegates to other care providers as a means to help manage the clinical situation. Responsibilities: Meets expectations of… more
- Robert Half (Indianapolis, IN)
- …networking, and common enterprise applications. Troubleshoot complex hardware/software problems that Tier 1 can't solve, using strong analytical and diagnostic ... Description Tier 2 / Tier 3 Support...initiatives) on best practices, user hardening, and secure configurations. Help implement security fundamentals such as MFA, privileged access… more
- Robert Half (Mesa, AZ)
- Description Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you ... devices embedded inside machining equipment Be the first line of defense providing help desk support for employees Implement and administer a mixed operating system… more
- TekSynap (Arlington, VA)
- …Analysts Tester/Quality Analysts Developers Training Specialists ServiceNow Subject Matter Experts and Administrators Help Desk Tier 1 and Tier 2 ... Overview We are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will… more
- General Dynamics Information Technology (San Antonio, TX)
- …Reviews and Merit Increase notifications ? Actively participate in determining and launching tier 1 Goals ? Conducting Onboarding Check-ins (months: 2, 3, 4, ... of related experience US Citizenship Required: Yes Job Description: HELP DESK SUPERVISOR Advance how our customers operate while...team/shifts have pertinent information regarding both GDIT policies and Tier 1 policies. ? Ensuring coverage and… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a Help Desk System Specialist to join our Security and Electronic Systems (SES) business Unit. ... incoming issues to support ticket creation and assignment per tier level. Follows up with customers and track resolution...Degree and 0+ Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination of Phone… more
- CACI International (St. Louis, MO)
- …Tiered Services team! We are seeking mission-focused individuals to provide various levels of CSOC services ( Tier 1 , Tier 2, and Tier 3). These positions ... and recovery measures for events and incidents. More About the Roles: CSOC Tier 1 Services include recording, investigating, and processing events received via… more
- Robert Half (Willow Grove, PA)
- …ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. ... Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly...systems, networks, and applications. Provide support and mentorship to Tier 1 staff, including informal coaching and… more
- GovCIO (Alexandria, VA)
- …act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands ... to software, hardware, and core enterprise systems that cannot be resolved by Tier 1 staff. Lead advanced troubleshooting efforts for diverse operating… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Provide account management support. Process all IT SM tickets to completion. Provide 24/7 Tier 1 support for all environments and networks supporting end users. ... in an area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a… more
- Robert Half (Bellevue, WA)
- …walk-up/desktop, email, and phone support. Act as the escalation point for Tier 1 tickets submitted through Jira, troubleshooting hardware, software, and ... 100% onsite in Downtown Bellevue, Washington Schedule: Monday-Friday (8am-5pm) Key Responsibilities Provide Tier 2 support for 100 on-site users and up to 250 remote… more
- Robert Half (Atlanta, GA)
- …ideal candidate demonstrates strong communication, professionalism, and a customer-first mindset. Requirements 1 + years of help desk or IT support experience ... is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across the… more
- Lockheed Martin (Hanover, MD)
- …the threats at bay. Cyber | Lockheed Martin The Work: The helpdesk team manages tier 1 tickets to either resolution or escalation. This team maintains excellent ... customer relations and ensures all user issues are documented. Who we are: Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize the legacy system using a microservices-based… more
